Summer Rental Technician

MedStar Health; Provo (UT); On-site; USD 10,000 - 60,000; Part time

Job summary

MedStar Health is looking for a Seasonal Rental Technician to provide exceptional customer service and maintain mountain bike equipment. This full-time or part-time position requires a passion for outdoor activities and the ability to work flexible hours, ensuring all guests enjoy their experience to the fullest.

Benefits

Access to select Alterra Mountain Company Destinations

Free Solitude season pass for you and eligible dependents

Discounts on food, rentals, and lessons

Comprehensive medical, dental, vision, and life insurance for eligible employees

Generous 401(k) plan with company match

Qualifications

• Experience in customer service is essential.
• Ability to lift up to 50 lbs and stand for extended periods.
• Basic skills in cashiering helpful.

Responsibilities

• Provide a high level of customer service to rental customers.
• Inspect and maintain rental equipment such as mountain bikes.
• Accurate cashiering and managing guest equipment setups.

Skills

Customer service experience

Attention to detail

Basic knowledge of mountain bikes

Flexible work schedules

Job description

Seasonal (Seasonal)
JOB TITLE: Rental Technician

DIVISION: Rental Department

REPORTS TO: Rental Shop Supervisor

LOCATION: Rental Shops

CLASSIFICATION: Full-Time/ Part-Time/ Seasonal/ Hourly

POSITION:

The Summer Rental Technician provides front-line customer service by properly selecting and setting up bike equipment for guests. Other responsibilities include inspecting equipment as it gets returned, cleaning and maintaining rental equipment, and making basic adjustments and repairs to our guests' equipment. This role also assists the adventure park and summer camp employees as needed. We are excited to be growing our team and treating our employees to the unique and amazing perks and benefits Solitude Mountain Resort has to offer.

SPECIFIC JOB REQUIREMENTS:

• Must have customer service experience
• Capable of standing for extended periods of time and able to lift up to 50 lbs.
• Willing to work flexible work schedules that may include weekends and holidays
• Self-starter, ability to work with high standards without supervision
• High safety standards
• Attention to detail
• Basic knowledge of mountain bikes and summer sports equipment
• Basic cashiering skills
• Passion for winter and summer sports

JOB DUTIES AND RESPONSIBILITIES:

• Provide a high level of customer service
• Must be proactive and take ownership of situations while anticipating and responding to guest needs and wants.
• Responsible for proper setup up of rental equipment
• Inspect and maintain mountain bikes
• Provide daily maintenance on rental equipment
• Provide accurate cashiering

Perks of Working Here:

Work & Play in the Mountains:

• Embrace the stunning Wasatch Mountains.
• Connect with fellow mountain enthusiasts.

Benefits:

• Access to select Alterra Mountain Company Destinations.
• Free Solitude season pass for you and eligible dependents.
• Discounts on solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.

Other Perks:

• Comprehensive medical, dental, vision, and life insurance for eligible employees
• Pro deals with outdoor brands.
• Generous 401(k) plan with company match.
• Free counseling service through Employee Assistance Program.