Summer Investor Center Intern: Client Experience

Fidelity Investments; Dunwoody (GA); On-site; USD 25,000 - 28,000; Full time

Job summary

Fidelity is offering a Branch Intern role on-site at the Investor Center, designed to enhance customer service skills while you gain exposure to investing and wealth management. The 10-week, full-time summer internship runs annually from June 7, 2027 to August 13, 2027, and is part of Fidelity's FIDTERN program.

Interns will work alongside experienced professionals, receive coaching and mentorship, participate in professional development events, and have opportunities to connect with other

Qualifications

• Undergraduate student in junior year seeking exposure to investing and wealth management.
• Experience in customer service, retail, sales or banking.
• Leadership experience and involvement in student organizations.
• Professional demeanor and collaborative problem-solving skills.
• Basic understanding of the current market, economy and trends.
• Ability to promote customer loyalty while delivering outstanding customer experience.

Responsibilities

• Provide exceptional customer service at Fidelity Investor Center.
• Assist with a broad range of investment products and services.
• Collaborate with team on business challenges and process improvements.
• Join mentor-led programs, networking events, and learning opportunities.

Skills

Undergrad junior

Investing interest

Customer service

Leadership experience

Professional demeanor

Market awareness

Customer loyalty focus

Education

Undergraduate student (junior year)

Job description

Fidelity is offering a Branch Intern role on-site at the Investor Center, designed to enhance customer service skills while you gain exposure to investing and wealth management. The 10-week, full-time summer internship runs annually from June 7, 2027 to August 13, 2027, and is part of Fidelity's FIDTERN program.

Interns will work alongside experienced professionals, receive coaching and mentorship, participate in professional development events, and have opportunities to connect with other