Summer Internship Program 2027 - Client Delivery Intern

ICE Clear Europe Limited; Jacksonville (FL); On-site; USD 19,000 - 30,000; Full time

Job summary

The ICE Internship Program offers a dynamic opportunity to gain hands-on experience in financial services and technology. As a Client Delivery Intern, you will support daily workflows, learn from industry leaders, and participate in professional development in our Jacksonville office.

You'll join two scheduling options (May 24, 2027 – Aug 6, 2027) or (June 7, 2027 – Aug 20, 2027) and be expected to work full-time five days per week during the program.

Qualifications

• Must be pursuing a Bachelor's degree and advancing to their junior year.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication, and highly organized.

Responsibilities

• Shadow Client Delivery team members to understand key deliverables.
• Maintain process documentation and identify potential improvements.
• Monitor data elements to support Client Delivery success.
• Triage internal inquiries about Client Delivery processes with support from the Manager.
• Contribute to projects and perform additional duties as assigned.

Skills

Analytical mindset

Written communication

Verbal communication

Detail-oriented

Education

Pursuing Bachelor's degree (Information Systems, Business, Computer Science, Finance, or related field)

Job description

The ICE Internship Program offers a dynamic opportunity to combine hands-on, impactful work on projects that shape our business, alongside practical career and professional development. You'll build meaningful connections, strengthen your interpersonal skills, and contribute in ways that truly make a difference.

Beyond your day-to-day responsibilities, you'll participate in weekly sessions led by industry leaders, connect with fellow interns, and deepen your understanding of the financial services, technology, and mortgage industries.

The Client Delivery Intern will support the Client Delivery team's processes and deliverables, with an eye toward identifying process improvements.

Responsibilities

• Shadow Client Delivery team members to understand key team deliverables
• Help maintain process documentation with applicable updates, and review existing processes to identify potential improvements
• Assist in monitoring key data elements to support Client Delivery success
• Triage incoming internal inquiries around Client Delivery processes, with support from the Client Delivery Manager
• Perform additional duties and contribute to projects as assigned

Knowledge and Experience

• Must be currently pursuing a Bachelor's degree (Information Systems, Business, Computer Science, Finance, or related field) and be at least advancing to their junior year of study
• Analytical mindset with the ability to identify trends, diagnose problems, and formulate solutions
• Strong written and verbal communication skills, detail-oriented, and organized enough to support multiple tasks at once

Internship Program Schedule

To accommodate varying academic calendars, the ICE Internship Program offers two schedule options:

• Option 1: May 24, 2027 - August 6, 2027
• Option 2: June 7, 2027 - August 20, 2027

Candidates will be asked to select their preferred session during the application process.

Please Note: Interns must be available to work full-time, five days a week, at our Jacksonville office for the entire duration of one of the designated program schedules. Partial participation or alternate dates cannot be accommodated.

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.