Summer Intern, User Experience (UX) Research

Allegion; Carmel (IN); Hybrid; USD 25,000 - 30,000; Part time

Benefits offered by this job

Professional Growth

Mentor/mentee relationships

Allegion sponsored activities

Job summary

Allegion is seeking a Summer Intern in User Experience (UX) Research to collaborate with our Global Software Solutions teams. You’ll assist in research and design throughout the product lifecycle, documenting user needs, conducting generative and evaluative research, and supporting design deliverables.

Hybrid work options are available for local candidates in the Indianapolis metro area. You’ll join a dynamic culture with values focused on safety, accountability, curiosity, and excellence,

Qualifications

• Enrollment as a student in UX, HCI, or related field at a post-secondary institution.
• Portfolio showcasing research work and user-centered stories.

Responsibilities

• Collaborate with the UX team to develop research informing personas and journey maps.
• Conduct surveys, interviews, and usability tests to gather user insights.
• Create design research plans, recruit participants, and present findings to cross-functional teams.
• Communicate research outcomes to product and business partners.
• Support design deliverables like user flows and prototypes for feedback.
• Work with product and development teams on concept feasibility and hand-offs.

Skills

User research

Research methods

Design thinking

Communication

Quantitative surveys

Qualitative interviews

Usability testing

Persona mapping

Journey maps

Contextual inquiry

Card sorting

Usability studies

Prototyping

Figma

Maze

MS Teams

Education

Junior standing in UX-related program

Tools

Figma

Maze

MS Teams

Job description

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.

Summer Intern, User Experience (UX) Research – Carmel, IN

The Allegion Research and Software Solutions Team is seeking a digital user experience (UX) Research-Design Intern to collaborate with our Global Software Solutions product teams. This position is responsible for assisting in research and design efforts throughout the product design life cycle, which will include but will not be limited to documenting user needs, facilitating generative research, testing design concepts with internal resources and external customers, design evaluation, and design. This role will collaborate closely with internal team members and other cross-functions across engineering and business.

You’ll be joining a dynamic and innovative culture, with core values that are real and genuine. Our core values include be safe and healthy, do the right thing, serve others not yourself, be empowered and accountable, this is your business run with it, be curious beyond the obvious, have a passion for excellence, and enjoy what you do and celebrate who we are.

We’re looking for candidates with career interests and emerging skills in digital UX research and design.

We are open to hybrid candidates local to the Indianapolis metro area.

What You’ll Do

• Collaborate with members of the UX team to develop the research that will inform the creation of user personas and journey maps.
• Conduct a variety of different design research activities, including quantitative surveys, qualitative interviews, persona construction, solution validation, usability tests, heuristic evaluations, etc.
• Work closely with your fellow UX researchers to identify research opportunities, develop research plans, recruit participants, execute the research, and present your findings to a cross-functional team.
• Communicate research findings to product and business partners.
• Support the creation of design deliverables (e.g., user flows, journey maps, and/or conceptual prototypes) and documentation to help gather feedback on proposed solutions from internal stakeholders and users.
• Collaborate with product and development teams to understand concept feasibility and support design hand-offs.

What You’ll Need To Succeed

• At least Junior standing in a post-secondary school majoring in User Experience, Human-Computer Interaction, Human Factors, Social Science, Computer Science, or a related discipline.
• A portfolio that showcases specific examples of your research abilities (telling the story of the user needs, success metrics, and what you learned along the way.)
• Strong written and verbal communication skills to help build empathy for users and clearly share research findings.
• Ability to analyze research data and identify actionable insights.
• You’re current with the latest research tools, methods, trends, and technology.
• You have a solid grasp of Design Thinking principles, UI/layout concepts, and how technology influences design & vice versa.
• Experience utilizing remote testing and facilitation tools, e.g., Maze and MS Teams.
• Knowledge of modern digital design and prototyping tools including Figma.
• You have a background in a variety of research tools and methods including contextual inquiry, user interviews, persona & journey map development, heuristic analysis, card sorting, usability & desirability studies, and quantitative surveys.

What You’ll Get From Us

• An opportunity to be a part of a dedicated team that collaborates on real, hands-on projects
• Professional Growth through exposure to Allegion's leaders, professional development and skill building opportunities, and mentor/mentee relationships
• Meaningful time to network and get to know your peers through Allegion sponsored activities hosted by the Talent Attraction Team
• Opportunities to leverage your unique strengths through Clifton Strengths testing and coaching

Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

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REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer

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