Summer Graduate Intern, User Experience and Digital Innovation

Federal Reserve Board; Washington (District of Columbia); Hybride; USD 38 000 - 54 000; Plein temps

Résumé du poste

The Federal Reserve Board offers a UX Internship within the UXDI team, focusing on improving SharePoint Online intranet sites through user-centered design and business-driven enhancements. The internship is open to graduate students and may be in-person, remote or hybrid depending on team needs.

Ideal candidates are pursuing a Master's in HCI, UX, Information Systems, CS or related fields, with strong communication, analytical, and research skills, and a portfolio showing UX design process and

Qualifications

• Pursuing a Master's degree in HCI, UX Design, IS, CS or related field.
• Strong written and verbal communication skills.
• Foundational knowledge of user research methods (interviews, surveys, card sorting).
• Basic understanding of information architecture principles.
• Ability to present design decisions and receive feedback.
• Portfolio demonstrating UX design process and outcomes.

Responsabilités

• Enhance user experience and functionality of existing SharePoint Online intranet sites.
• Implement design improvements based on user research and best practices.
• Support the modernization of digital workplace tools.
• Ensure compliance with security and software standards.
• Conduct user research and create design recommendations.

Connaissances

Creative thinking

Written communication

Verbal communication

Present design decisions

Analytical thinking

Problem solving

User research methods

Information architecture

Formation

Master's degree pursuit

Outils

SharePoint

Wireframing tools

HTML/CSS basics

Description du poste

Always verify and apply to jobs on the official Federal Reserve Board career site or through verified Federal Reserve Board social media channels.

Minimum Education

Enrolled in a graduate degree program at an accredited university and returning to continue studies after the internship.

Minimum Experience

0

Summary

The Federal Reserve Board (Board) provides students opportunities for career success. The Board's Internship program is designed to provide valuable work experience for graduate students considering careers including, but not limited to, economics, finance and accounting, information systems, and data analysis. The Board believes that by combining academic endeavors with project-related work experience, qualified and capable college students can gain the practical knowledge need in a competitive global job market. Internships are paid positions with salaries commensurate with credit hours; internships may be in-person, remote or hybrid, depending on the needs of the team. Employment in the Board's internship program is granted to U.S. citizens. Applicants must be currently enrolled in a graduate degree program at an accredited university and returning to continue studies after the internship. Interns receive a syllabus or research project plan outlining their projects and goals for the internship. Interns are assigned a supervisor or mentor to guide them through their internship, and regular check-in meetings with their manager to manage performance expectations and assist with learning goals. Interns have access to a wide range of training programs and events for professional development purposes.

Description

The User Experience and Digital Innovation (UXDI) section supports the Division of Monetary Affairs and the Division of Financial Stability by designing and developing programs, applications, and processes that enhance research, analysis, and policy work. Our team is seeking a UX Intern to join our cross-functional team of software developers and UX designers for Summer 2027. This internship will focus on improving our SharePoint Online intranet sites through user-centered design approaches and implementation of business-driven enhancements.

Project Objectives

• Enhance user experience and functionality of existing SharePoint Online intranet sites
• Implement design improvements based on user research and best practices
• Support the modernization of our digital workplace tools
• Ensure compliance with security and software standards
• Conduct user research and create design recommendations

Identify qualifications or special skills needed and preferred:

• Pursuing a Master's degree in Human-Computer Interaction, User Experience Design, Information Systems, Computer Science, or related field

Required Skills

• Creative and strategic thinking capabilities
• Effective written and verbal communication skills
• Ability to present design decisions and receive constructive feedback
• Strong analytical and problem-solving approach
• Foundational knowledge of user research methods (interviews, surveys, card sorting)
• Basic understanding of information architecture principles

Preferred Experience

• Coursework in user research methods, information architecture, and interaction design
• Academic projects demonstrating application of UX principles
• Ability to create wireframes using industry-standard tools
• Familiarity with usability testing methods
• Knowledge of design systems and component libraries
• Understanding of accessibility standards (Section 508, WCAG)
• Portfolio demonstrating UX design process and outcomes
• Experience with SharePoint or other content management systems
• Basic knowledge of HTML, CSS, or front-end frameworks
• Familiarity with responsive design principles
• Understanding of agile project management concepts

Job Type

Intern (Fixed Term)

Job Exempt

No

Relocation Provided:

No

Compensation Grade(s)

FH Pay Grade 22

Pay

$33.65

Rehabilitation Act

The Board complies with the Rehabilitation Act of 1973, as amended, and provides job applicants with disabilities reasonable accommodations to assist them in applying for jobs at the Board. If you have a disability and would like to request an accommodation in order to apply for a job at the Board, please call 202-452-3880 or e-mail [e-mail].

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or application, membership, or service in the uniformed services.

Privacy

You may review the Federal Reserve Board's Privacy Act Notice at https://www.federalreserve.gov/careers/files/fr1273.pdf.

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