Summer Customer Resolution Intern — On-site

Airbus; Herndon (VA); On-site; USD 33,000 - 55,000; Full time

Job summary

Airbus's Satair USA, Inc. is seeking a Summer Intern - Customer Resolution Specialist to join our Customer Resolution Team in Herndon, VA.

You will support a customer-focused group responsible for responding to inquiries and processing spare parts orders for Airbus aircraft and for competitor aircraft in the Americas. This onsite internship requires an HS Diploma/GED and current pursuit of a Bachelor's or Master's degree.

Qualifications

• HS Diploma/GED and currently pursuing a Bachelor’s or Master’s degree
• Able to work onsite in Herndon, VA for the duration of the Summer Internship
• Ability to work in the US without current or future need of visa sponsorship
• Skilled in the use of computer/programs including Google Suite
• Communicate effectively in verbal and written form with internal and external customers
• Must be well organized and have good time management skills

Responsibilities

• Review the daily workload management of the CRS Team
• Identify and contribute to projects for efficiency in workload management
• Work with Process Specialist to create training schedules
• Other duties as needed

Skills

Verbal communication

Written communication

Organizational skills

Time management

Customer focus

Education

HS Diploma/GED + pursuing Bachelor's or Master's

Tools

Google Suite

Job description

Airbus's Satair USA, Inc. is seeking a Summer Intern - Customer Resolution Specialist to join our Customer Resolution Team in Herndon, VA.

You will support a customer-focused group responsible for responding to inquiries and processing spare parts orders for Airbus aircraft and for competitor aircraft in the Americas. This onsite internship requires an HS Diploma/GED and current pursuit of a Bachelor's or Master's degree.