Summer Activity Staff

Schweitzer; Sandpoint (ID); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant community at an established ski resort where your passion for hospitality meets the thrill of outdoor adventure. As a Summer Activity Staff member, you'll be the welcoming face for guests, assisting them in planning their day and providing information about the resort's offerings. This role is perfect for those who enjoy working in a dynamic environment, have excellent communication skills, and are committed to delivering outstanding customer service. Embrace the opportunity to work in a fun, inclusive atmosphere while enjoying the perks of skiing and outdoor activities.

Benefits

Free Ikon Pass

Discounted Skiing for Friends and Family

Employee Housing

Onsite Childcare

Flexible Time Off

Medical and Dental Insurance

401k Plan with Employer Match

Paid Parental Leave

Discounts on Outdoor Gear

Bereavement Pay

Qualifications

• Customer service experience preferred, especially in resort settings.
• Knowledge of skiing/riding and the mountain environment is a plus.

Responsibilities

• Provide quality guest service and information about activities.
• Assist guests in planning their day and promote activities.

Skills

Customer Service

Communication Skills

Organization

Microsoft Office

Relationship Building

Education

Some College Preferred

Tools

Microsoft Windows

Microsoft Office

Sirius Sales System

Job description

Join to apply for the Summer Activity Staff role at Schweitzer

5 days ago Be among the first 25 applicants

Join to apply for the Summer Activity Staff role at Schweitzer

Seasonal (Seasonal)

Thanks for your interest in Schweitzer! We're a community of passionate ski industry pros who work hard and play even harder at Schweitzer. Our team is consistently recognized as some of the friendliest in the biz, and we've worked diligently to craft a culture of inclusivity, respect, and fun! With our master plan as our guide to the future, we're collectively channeling to grow thoughtfully, charting a course of enhancing mountain accessibility and village vibrancy. We look forward to learning more about you and how you can be a part of the Schweitzer difference!

Perks & Benefits

• Free Ikon Pass for all eligible employees
• Additional free skiing + riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents
• Discounted skiing + riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
• Employee housing available in Sandpoint area
• Onsite employee childcare available (limited space)
• Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, food, lodging, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for all eligible employees
• 401k plan with generous employer match
• Paid parental leave of up to 6 weeks for eligible employees
• Discounts available for equipment rentals (based on availability), retail, food, lodging, and more
• Pro-deal pricing on equipment from top outdoor brands
• Bereavement pay
• Employee transportation available
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further education
  
  

JOB TITLE/DEPARTMENT: Summer Activity Center Desk Staff

POSITION TYPE: Seasonal, includes weekends and holidays

WAGE: $15/Hr.

SUPERVISORY: No

SUPERVISED BY: Activities Manager

JOB SUMMARY: Provide quality guest service via extensive knowledge of Schweitzer Mountain and the local area. Provide information about activities for guests at Schweitzer Mountain Resort. Staff will work in the Activity Center on a regular basis answering phones and emails and providing customer service.

REQUIREMENTS: Must be available weekends and holidays

ESSENTIAL FUNCTIONS: Will contribute to the overall vision, direction and implementation of the Schweitzer Activity Center and its programs by performing the following:

• Present a welcoming face for new and returning guests.
• Assist guests in planning their day.
• Host the Activity Center, greet guests, answer guest questions, and providing information to prospective and current guests
• Understand and promote Schweitzer owned business, concessions ,and mountain retailers for the sales of their activities/products
• Actively market activities and events on and off the mountain to guests, potential guests and groups.
• Financially accountable for sales and billing functions of the Activity Center.
• May assist with outdoor activities including tubing, snowshoe hike, and village games.
  
  

PHYSICAL DEMANDS: Responsible for up to 8 hours of sedentary per shift and some combined walking/standing activity. Will lift up to 10 pounds frequently and up to 40 pounds rarely. Will bend, squat, kneel, climb, spin, dance, twist and reach above shoulder level occasionally to frequently. 100% inside and some potential outside worksite, exposed to all moisture levels and temperature changes. Hazards are ice and snow. Hearing, speech, sight and walking are required.

Job Specifications

SKILLS: Excellent people/relationship building skills. Detailed, accurate, organized. Excellent communication skills both oral and written. Computer skills with Microsoft Office required. Knowledge of the mountain and skiing/riding preferred.

ATTRIBUTES: Positive attitude, patient, confident, has initiative, and enjoys inside desk work.

EDUCATION: Some college preferred.

EXPERIENCE: Customer service experience preferred. Resort experience preferred. Winter Sports enthusiast and knowledge of mountain environment preferred.

LICENSE: None

UNIFORM: Will wear company uniform but will provide own pants to meet dress standards.

APPEARANCE STANDARDS: Schweitzer Mountain upholds the following appearance standards:

• Jewelry must be kept to a minimum. Jewelry in visible piercings are limited to:
  
  

MACHINES, PROGRAMS AND TOOLS OPERATED: Computer; Microsoft Windows and Office including Outlook, Word, Excel, Publisher, Power Point; Sirius Sales System.

• In the facial area (eyebrow or side nostril) which is either a stud or a ring no larger than ½ inch. No rings in noses, please-studs are acceptable.
• Only studs or rings smaller than ½ inch can be used on the upper ear. Large hoops or gauges on the lower ear may present a safety issue.
• If you have piercings in your mouth/lips/cheeks etc. you will be asked to use a clear nylon stud or other low-visibility item while you are on-duty.
• Tattoos: At no time can tattoos that may offend guests or co-workers be visible.
• Cosmetics and perfume/cologne should be kept to a minimum
• Hair should be worn so as not to cover eyes or facial features. Facial hair must be kept clean. Please do not start a new beard during the season. Good personal hygiene should be practiced.
  
  

JUDGEMENT/MENTAL COMPLEXITY: High

BENEFITS: Group 3: see Employee Handbook

REVIEW SCHEDULE: This position and the individual filling it will be evaluated once per season.

While this job description is intended to be an accurate reflection of the job requirements, the Family Programs & Activities Director reserves the right to modify, add, remove, or assign other duties as necessary.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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