Summer 2027 Internship - Information Technology - Cleveland

BEREC Bellwether Enterprise Real Estate Capital, LLC; Cleveland (OH); On-site; USD 21,000 - 30,000; Part time

Job summary

BEREC Bellwether Enterprise Real Estate Capital, LLC in Cleveland invites you to join its IT Operations team as a Summer Intern for 2027. You will assist IT Support Specialists, help onboard new employees, and support both remote and in-office staff.

As an undergraduate student in CS/IT/CE, you will gain exposure to Windows/macOS, Office 365, Azure AD, and ITIL-style knowledge bases while contributing to ticketing and problem-solving efforts across the footprint.

Qualifications

• Undergraduate student in CS/IT/CE enrolling this summer or fall.
• Proficiency with Microsoft Office applications (Excel, PowerPoint, Word, Outlook).
• Strong written and verbal communication and organizational skills.

Responsibilities

• Assist IT Support Specialists with break-fix issues and service requests.
• Onboard new employees by setting up accounts, permissions, and devices.
• Support remote and in-office staff with upgrades and configurations.
• Create and update knowledge-base articles for internal use.
• Document troubleshooting steps and recurring resolutions.
• Participate in ad hoc IT projects.

Skills

Multitasking

Time management

Communication

Interpersonal skills

Education

Undergraduate CS/IT/CE student

Tools

Windows

macOS

Office 365

Azure AD

Microsoft Teams

Adobe Acrobat

FreshService/ServiceNow

Job description

Summer 2027 Internship- IT Support Team- Cleveland, Ohio The Summer Intern will be a member of the IT Operations team responsible for supporting the IT needs across the BWE footprint. The Summer Intern Program will introduce you to BWE, the capital markets industry, and our outstanding professionals. Program participants will receive exposure to various asset classes, clients, capital sources, deal structuring, negotiation tactics, market trends, and financial models. BWE is a national, full-service commercial and multifamily mortgage banking company that puts people and communities first.

RESPONSIBILITIES

• Assist the IT Support Specialists with break-fix issues as well as requests for new IT services.
• Assist with onboarding new employees by setting up accounts, permissions, and devices.
• Support remote and in-office employees with computer upgrades and configurations.
• Create and update solution articles for internal knowledge bases.
• Document troubleshooting steps and resolutions for recurring issues.
• Ad hoc special projects.

QUALIFICATIONS

• Current undergraduate sophomore, junior, or senior studying Computer Science, Information Technology, or Computer Engineering.
• Experience with Microsoft Excel, PowerPoint, Word, and Outlook.
• Strong oral and written communication skills.
• Ability to multitask and manage time effectively.
• Excellent interpersonal, problem-solving, and organizational skills.

DESIRED

• Familiarity with Windows and macOS.
• Experience with Microsoft Office 365, Azure AD, Microsoft Teams, and Adobe Acrobat.
• Understanding of IP addressing, DNS, VPNs, and basic cybersecurity practices.
• Exposure to ticketing platforms like FreshService or ServiceNow for managing support requests.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Applicants must be currently authorized to work in the United States on a full-time basis.

Please note, BWE will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1H professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses.

BWE is a national, full-service commercial and multifamily mortgage banking company that puts people and communities first.

Our people are our greatest assets and create the work environment that makes BWE a place of growth, productivity, and ingenuity.