Summer 2027 Epic Systems Analyst / Epic AI enGen Undergraduate Internship

Highmark Health; Pittsburgh (Allegheny County); On-site; USD 18,000 - 32,000; Part time

Job summary

Highmark Health is offering a Summer 2027 Epic Systems Analyst / Epic AI Undergraduate Internship in Pittsburgh. Interns will gain hands-on exposure to Epic systems, AI, data analytics, and healthcare operations within Provider Technology Solutions.

The program emphasizes mentorship, project-based learning, and development of technical and business skills for future IT professionals. The internship provides opportunities to work with Epic Analysts, informaticists, and healthcare stakeholders on

Qualifications

• Full or part-time enrollment in an accredited college or university baccalaureate program.
• Currently pursuing a degree in Computer Science, Information Science, Data Science, or a related technical discipline.

Responsibilities

• Analyzing system and AI-related data
• Documenting workflows and business processes
• Supporting Epic enhancement initiatives
• Collaborating with cross-functional workgroups
• Conducting research and analysis
• Preparing reports and presentations
• Assisting with the development of procedures and operational improvements

Education

Enrollment in accredited college/university (baccalaureate program)

Pursuing CS/Info/DS or related discipline

Job description

Eligibility

Applicants must be authorized to work in the U.S. independently. At this time, we do not offer visa sponsorship for this role.

About the Internship

The Summer 2027 Epic Systems Analyst / Epic AI Undergraduate Internship provides students with an opportunity to gain practical, hands-on experience supporting healthcare technology solutions within the Provider Technology Solutions organization. This internship is designed to develop the next generation of technology professionals through direct exposure to Epic systems, healthcare operations, clinical technology, artificial intelligence (AI), data analysis, and process improvement initiatives. As a member of the Provider Technology Solutions team, the intern will collaborate with Epic Analysts, Business Relationship Managers, Informaticists, and healthcare stakeholders to support the evaluation, optimization, and enhancement of healthcare technology solutions. Participants will gain valuable insight into how clinical and operational systems are utilized to improve provider workflows, patient experiences, and organizational performance across a healthcare enterprise. The program provides hands-on training and exposure to career opportunities within Healthcare Information Technology, Clinical Informatics, Epic Systems, Data Analytics, Artificial Intelligence, Business Analysis, and Healthcare Operations. Interns will contribute to meaningful initiatives focused on process development, workflow improvement, AI-enabled solutions, and technology enhancements that support clinicians, providers, and healthcare teams. Through mentorship, project-based learning, and exposure to healthcare technology environments, participants will strengthen their analytical, technical, communication, and business skills while gaining valuable experience in healthcare IT and clinical technology solutions.

Typical Responsibilities

• analyzing system and AI-related data
• documenting workflows and business processes
• supporting Epic enhancement initiatives
• collaborating with cross-functional workgroups
• conducting research and analysis
• preparing reports and presentations
• assisting with the development of procedures and operational improvements

Summary of Job Responsibilities

This job has the goal of providing the opportunity to acquire practical experience through direct exposure to the related business line(s) and to develop the next generation of diverse business professionals. To that end, the program will provide hands-on training and experience in the business line, expose the various career opportunities in the business line and related areas, and prepare participants for positions in the business. Typical responsibilities include, providing services to the day-to-day operating objectives of the assigned area, participating in projects and programs appropriate to the needs of the assigned area, participating in the planning and implementation of projects and initiatives, conducting research and reporting including recommendations or proposals for action.

Required Qualifications

• Full or part-time enrollment in an accredited college or university baccalaureate program.

Preferred Qualifications

• Currently pursuing a degree in Computer Science, Information Science, Data Science, or a related technical discipline.

Essential Job Functions

1. Communicate effectively while interacting directly with colleagues, clientele, and/or other internal or external constituencies in the planning of assignments and the resolution of day-to-day operational problems.
2. Under supervision, provide entry-level professional services as appropriate to the day-to-day operating objectives of the area. Receives guidance, training, and mentoring from senior personnel in planning and carrying out activities and assignments.
3. Undertake and/or participates in projects and programs designed to develop professional skills and expertise appropriate to the needs of the organization.
4. Participate in the planning and implementation of unit projects and initiatives within area of expertise and ability.
5. As specifically requested by management, conduct research and reporting inclusive of recommendations or alternative proposals for action.
6. Undertake related studies or enrichment programs as appropriate to the specific objectives of the operating unit.
7. Perform miscellaneous job-related duties as assigned.

Disclaimer

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirements

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. California Consumer Privacy Act Employees, Contractors, and Applicants Notice Highmark Health is a national, blended health organization that includes one of America's largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health's 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services. Highmark Health's businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.