Summer 2027 Digital Operations Business Analyst enGen Undergraduate Intern

Highmark Health; Pittsburgh (Allegheny County); On-site; USD 25,000 - 39,000; Full time

Job summary

Highmark Health's Summer 2027 Digital Operations Undergraduate Internship provides students with hands‑on experience supporting digital product delivery, operational planning, portfolio management, and business analysis within a large healthcare technology organization.

As part of the Digital Operations team, interns work with leaders, product teams, project managers, technology partners, and stakeholders to learn how portfolios are managed, resources allocated, performance tracked, and

Qualifications

• Full or part-time enrollment in an accredited college or university baccalaureate program.

Responsibilities

• Contribute to digital product delivery, operational planning, and portfolio management activities.
• Support business analysis, reporting, and process improvement initiatives.
• Assist with demand and capacity planning, project coordination, and governance activities.
• Prepare reports and presentations for stakeholders and leadership.
• Maintain project documentation and coordinate stakeholder activities.

Skills

Communication

Education

Undergraduate student

Job description

Company : enGen Job Description : Applicants must be authorized to work in the U.S. independently. At this time, we do not offer visa sponsorship for this role. The Summer 2027 Digital Operations Business Analyst Undergraduate Internship provides students with an opportunity to gain practical, hands‑on experience supporting digital product delivery, operational planning, portfolio management, and business analysis within a large healthcare technology organization. This internship is designed to develop the next generation of business and technology professionals through direct exposure to Digital Operations, project coordination, demand and capacity planning, data analysis, reporting, and process improvement initiatives. As a member of the Digital Operations team, the intern will work closely with Digital Operations leaders, product teams, project managers, technology partners, and business stakeholders to support the efficient delivery of strategic initiatives. Participants will gain valuable insight into how product and technology organizations manage portfolios, allocate resources, monitor performance, and execute projects that drive business value and improve customer experiences. The program provides hands‑on training and exposure to a variety of career opportunities within Business Analysis, Project Management, Product Operations, Digital Delivery, Business Operations, and Technology Strategy. Interns will contribute to meaningful projects focused on operational planning, portfolio health monitoring, governance support, reporting, process optimization and strategic decision-making. Typical responsibilities include supporting demand and capacity planning activities, tracking project and portfolio performance, analyzing operational data, preparing reports and presentations, maintaining project documentation, coordinating stakeholder activities, and identifying opportunities to improve operational effectiveness. Through mentorship, cross‑functional collaboration, and project‑based learning, participants will strengthen their analytical, communication, organizational, and business skills while gaining valuable experience supporting digital transformation initiatives.

SUMMARY OF JOB RESPONSIBILITIES

This job has the goal of providing the opportunity to acquire practical experience through direct exposure to the related business line(s) and to develop the next generation of diverse business professionals. To that end, the program will provide hands‑on training and experience in the business line, expose the various career opportunities in the business line and related areas, and prepare participants for positions in the business. Typical responsibilities include, providing services to the day‑to‑day operating objectives of the assigned area, participating in projects and programs appropriate to the needs of the assigned area, participating in the planning and implementation of projects and initiatives, conducting research and reporting including recommendations or proposals for action.

REQUIRED QUALIFICATIONS

• Full or part‑time enrollment in an accredited college or university baccalaureate program.

PREFERRED QUALIFICATIONS

• Pursuing a degree in Business Administration, Business Analytics, Management Information Systems (MIS), Information Systems, Project Management, Finance, Data Analytics, Operations Management, or a related field.

ESSENTIAL JOB FUNCTIONS

1. Communicate effectively while interacting directly with colleagues, clientele, and/or other internal or external constituencies in the planning of assignments and the resolution of day‑to‑day operational problems.
2. Under supervision, provide entry‑level professional services as appropriate to the day‑to‑day operating objectives of the area. Receives guidance, training, and mentoring from senior personnel in planning and carrying out activities and assignments.
3. Undertake and/or participates in projects and programs designed to develop professional skills and expertise appropriate to the needs of the organization.
4. Participate in the planning and implementation of unit projects and initiatives within area of expertise and ability.
5. As specifically requested by management, conduct research and reporting inclusive of recommendations or alternative proposals for action.
6. Undertake related studies or enrichment programs as appropriate to the specific objectives of the operating unit.
7. Perform miscellaneous job‑related duties as assigned.

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

California Consumer Privacy Act Employees, Contractors, and Applicants Notice Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services. Highmark Health’s businesses proudly serve a broad spectrum of health‑related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.