Summer 2027 Account Management Internship

T-MOBILE USA, Inc.; City of Niagara Falls (NY); On-site; USD 37,000 - 69,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

T-Mobile USA, Inc. offers an 11-week paid learning internship where you’ll do real work, not busywork, and be paired with mentors to develop skills that matter.

You’ll join the Account Management team and support the full sales cycle, from client communication to renewals and upsells, with a capstone project that delivers real business impact. Relocation assistance is provided for participants residing more than 50 miles away from the internship location, and you’ll gain hands-on experience

Qualifications

• At least 18 years of age.
• Legally authorized to work in the United States now and in the future.
• Must have one or more course(s) remaining in a Bachelors or Graduate degree program post internship.
• Employees of T-Mobile or Metro by T-Mobile are ineligible for external Summer Internships

Responsibilities

• Join the Account Management team and support the full sales cycle, from client communication to renewals and upsells.
• Capstone project: tackle a real business problem and present results that influence campaigns.
• Build and maintain client-facing deliverables and reports with guidance from mentors.

Skills

Analytical thinking

Communication skills

Organization

Microsoft Suite

AI and digital tools curiosity

Education

Bachelor's or Graduate degree program

Tools

Microsoft Office

Job description

T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!

Get hands-on experience, training-and a leg up on a bright future.

T-Mobile didn't become a leader by following the playbook. We got here by breaking it. We're a disruptor that now plays on a higher tier, and we're still raising the bar for millions of customers nationwide. If you want to work somewhere that sets the standard instead of matching it, this is your place.

This is an 11-week paid learning experience where you'll do real work, not busywork. You'll build relationships with other interns and leaders across the company, and you'll be paired with mentors who will challenge you to grow skills that matter. We'll give you hands-on projects with real stakes, and we expect your creativity and sharp ideas to make an immediate impact. You'll work alongside T-Mobile employees who have your back and who still believe the best ideas can come from anyone.

What It's Like

The pace is fast, deadlines are real, and priorities shift with client needs. A typical week blends client and internal meetings, campaign checkins, reporting, and time with your mentor. You'll shadow experienced account managers, then take ownership of your own deliverables.

What You'll Do

You'll join the Account Management team and support the full sales cycle, from client communication to renewals and upsells. Your capstone project will tackle a real business problem, helping keep T-Mobile's advertising solutions ahead of the market and our clients' campaigns performing.

Key Responsibilities

• Support the full sales cycle, from first conversations through renewal
• Manage client communication and keep internal partners aligned
• Partner cross-functionally to secure renewals and identify upsell opportunities
• Support campaign management across the campaign lifecycle
• Build and maintain support trackers, reports, and client presentations
• Own supervised, recurring deliverables, delivered on time
• Complete and present a capstone project, then use the feedback to plan your next career steps

What It Takes

• Strong analytical thinking and communication skills
• Organized, with the ability to manage multiple deadlines
• Initiative and a problem-solving mindset, with a habit of challenging assumptions and moving with urgency
• Comfort with the Microsoft Suite and curiosity about AI and digital tools
• A nimble thinker who adapts quickly to change and works well across teams

What You'll Learn

• Business orientation, ad-tech basics, inventory, KPIs, and the campaign lifecycle
• Communication, project management, and Microsoft Suite skills
• Digital knowledge and a working understanding of the advertising landscape

Minimum Qualifications

• At least 18 years of age
• Legally authorized to work in the United States now and in the future
• Must have one or more course(s) remaining in a Bachelors or Graduate degree program post internship
• Employees of T-Mobile or Metro by T-Mobile are ineligible for external Summer Internships, please see Magenta Accelerator if interested

Relocation assistance will be provided to program participants who reside more than 50 miles from the internship location.

Intern wages range from $27/hour to $50/hour. The successful candidate's actual pay will be based on education/STEM vs non-STEM designation.

Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [e-mail] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.