Summer 2025 Temporary Member Service Representative -Western, NY

Visions Federal Credit Union; New York, City of Ithaca (NY, NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking credit union as a Summer Temporary Member Service Representative, where you can make a real difference in people's lives. This role focuses on delivering exceptional service and facilitating transactions with precision. You'll be part of a diverse team that values respect and inclusion, ensuring every member receives the highest standard of care. If you have strong communication and organizational skills, and are ready to adapt to a dynamic environment, this position offers a unique opportunity to grow and contribute to something bigger than banking.

Qualifications

• Teller experience is a plus.
• Proficient in Microsoft Office Suite programs.

Responsibilities

• Deliver exceptional service to members while facilitating transactions.
• Uphold professionalism and create a positive member experience.

Skills

Effective oral and written communication skills

Excellent interpersonal and member service skills

Effective time management and organizational skills

Attention to detail

Basic mathematical functions

Education

High school diploma

Tools

Microsoft Office Suite

Standard office equipment

Job description

Description

About Us
We're in the business of people helping people and you can help us change lives just by working here. Whether it's helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time - you have an impact on their lives just by working here, no matter what your position may be.
Work with us - and be part of something bigger than banking.

At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, regardless of race, ethnicity, gender, and any other differences. We strive to celebrate the diversity of our employees, as they are part of the fabric of this great credit union.

Title of position: Summer 2025 Temporary Member Service Representative.

Position Type: Full-time, 40 hours per week, Regular shifts include Monday to Friday 8:30AM - 5:30PM with rotating Saturday shifts 8:30AM - 12:30PM.

Compensation: $16.80 per hour.

Location: Currently looking to fill the following Summer TEMP MSR Opportunities on-site at our Watkins Glen, NY or Ithaca, NY branch.

At this time, Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).
If you need sponsorship now or in the future, look for this statement in the job description before you apply: Visions Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position.
If this is not listed in the job description, Visions Federal Credit Union will not provide sponsorship for the candidate to work in the United States

Responsibilities/duties:

• The focus is delivering exceptional service to our members while facilitating various transactions with precision and efficiency.


• Serving as a frontline representative of the organization, you uphold the highest standards of professionalism, focusing on creating a positive member centric experience.


• Requires strong communication skills and attention to detail.

Minimum Qualifications & Experience:

• High school diploma.


• Teller experience is a plus.


• Proficient in the Microsoft Office Suite programs.


• Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, PCs, etc.


• Visions remains committed to the aspects of diversity and inclusion and will consider alternative education and experience.

Essential Knowledge, Skills, & Abilities: Due to the nature of this role dealing with a diverse set of members and/or employees, the position requires (and is not limited to):

• Effective oral and written communication skills.


• Excellent interpersonal and member service skills.


• Effective time management and organizational skills.


• Flexible and able to adapt to changing environments.


• Ability to be detail oriented.


• Able to perform basic mathematical functions.


• Adhere to all credit union policies, procedures, state and federal regulations and requirements.
  
  

We're more than banking. You can be, too. #ClaimYourSeat

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.