SUITES ATTENDANT - University of Michigan

Compass Group USA; Ann Arbor (MI); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA is seeking a Suites Attendant for the University of Michigan in Ann Arbor. The role involves taking food and beverage orders, delivering items with promptness and professionalism, and ensuring guest satisfaction.

You will advise guests on menu items, accommodate dietary needs, and work with back-of-house staff to ensure accurate deliveries while maintaining a clean dining environment and upholding sanitation standards.

Qualifications

• Experience delivering food and beverages in dining room settings.
• Ability to greet guests warmly and communicate clearly.
• Knowledge of sanitation standards and food handling.
• Discretion with personal or medical information.

Responsibilities

• Greet guests promptly and take food and beverage orders.
• Deliver orders promptly and professionally while ensuring accuracy.
• Advise guests on menu items and accommodate dietary needs.
• Coordinate with back-of-house staff to fulfill orders.
• Maintain cleanliness and sanitation of the dining area.

Skills

Guest service

Cash handling

Food safety

Communication

Tools

Coffee machines

Soup wells

Soda machines

Fire extinguishers

Job description

SUITES ATTENDANT - University of Michigan

Position Title: SUITES ATTENDANT - University of Michigan

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Summary:

Takes food and beverage orders and efficiently delivers items to dining room guests.

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, for paid time off benefits information.