Suites and Catering Server

ASM Global; Wichita (KS); On-site; USD 17,000 - 21,000; Full time

Job summary

Legends Global, a leader in privately managed public assembly facilities, has an immediate opening for a Suites and Catering Server at INTRUST Bank Arena in Wichita, Kansas.

You will provide sales and service of Food and Beverage to guests and assist guests with point of sale and order fulfillment, while adhering to department policies and ensuring reliable attendance for event operations.

Qualifications

• Knowledge of food and beverage service.
• Six to twelve months prior server and/or bartending experience.
• Point of sale computer operation systems.
• Ability to follow directions and effectively perform the work.
• Positive attitude and neat appearance.
• Must speak and understand English.
• Attend all Food & Beverage Training class as well as venue training as directed.
• Ability to pass background/credit check.

Responsibilities

• Assist guests with ordering at point of sale.
• Deliver food and beverages promptly and accurately to guests.
• Anticipate guest needs and attend to guests appropriately.
• Assist in food, beverage, equipment, meeting supplies, china, glassware, and silverware.
• Conduct inventories on a predetermined basis.
• Maintain cleanliness, organization and security of all work areas and rooms.

Skills

Customer service

POS operation

Food & beverage service

Team collaboration

English proficiency

Education

High School Diploma or GED

Tools

Point of Sale (POS) systems

Job description

Legends Global, the leader in privately managed public assembly facilities, has an immediate opening for Suites and Catering Server at INTRUST Bank Arena .

Summary:

Sales and service of Food and Beverage to guests. Assists guests and co-workers with point of sale and order fulfillment. Regular attendance, conformance with the policies established by the Food & Beverage Department is essential to the successful performance of this position.

Responsibilities:

• Promptly assist guests with ordering point of sale.
• Prompt and accurate delivery of food and beverage to guests.
• Anticipate guest needs and attend to guests appropriately.
• Assist in food, beverage, equipment, meeting supplies, china, glass, and silverware.
• Inventories on a predetermined basis.
• Maintain cleanliness, organization and security of all work areas and rooms.
• Follow rules and regulations of Food & Beverage.
• Interact with guests and team members in a pleasant and professional manner.
• Catering responsibilities, as required, include preparation and breakdown of event, set-up, distribution of food, maintain guest contact, refill beverages, pick-up utensils, and dinnerware,
• Regular attendance is an essential job function.
• Position requires the ability to work at all Legends Global venues in Wichita and Andover.
• Performs other related duties as assigned by Manager.

Skills and Abilities :

• Reports to Premium and Catering Manager in appropriate uniform, for assigned location.
• Positive, customer service-oriented attitude at all times.
• Knowledge of sanitary practices.
• Maintains proper grooming and dress code standards.
• Work ethic encourages strong urgency and quality in a team environment.
• Ability to work with other staff members in the facility.
• Follow all rules and regulations which apply to food and beverage department.
• Ability to undertake and complete multiple tasks.
• Attention to detail.

Qualifications:

• Knowledge of food and beverage service
• Six to twelve months prior server and/or bartending experience.
• Point of sale computer operation systems.
• Ability to follow directions and effectively perform the work.
• Positive attitude and neat appearance.
• Must speak and understand English.
• Attend all Food & Beverage Training class as well as venue training as directed.
• Ability to pass background/credit check.

Education and/or Experience:

• High School Diploma or GED.
• Excellent customer service, interpersonal and communication skills.
• Positive attitude and helpful manner are required.
• Must be able to work independently with little or no supervision.
• Ability to work with co-workers, volunteers, and all levels of staff.
• Cash handling and credit card processing experience preferred.

Other Qualifications :

• Requires ability to work flexible hours- may include days, nights, weekends, and holidays.
• Eligible to work in United States.

Physical Demands :

This position requires bending, stooping and lifting up to 40 lbs. Substantial standing and walking.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.