Suite Attendant|Part-time| Albuquerque Isotopes Park and Balloon Fiesta

Oak View Group; Albuquerque (NM); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Suite Attendant, where you will provide exceptional service to guests in a dynamic and fast-paced environment. This role requires excellent communication skills and the ability to work well in a team, ensuring that all food and beverage needs are met with precision. You will play a vital role in creating memorable experiences for guests while upholding the highest standards of service. With a commitment to diversity and inclusivity, this innovative firm values your contributions and offers a supportive atmosphere for growth and success.

Benefits

401(k) savings plan

401(k) matching

Qualifications

• Must communicate clearly and respectfully with guests and staff.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Serve food and beverages to guests in suites.
• Ensure all pre-ordered items are stocked before events.
• Maintain sanitation and safety standards in work areas.

Skills

Communication Skills

Teamwork

Basic Math Skills

Food Handling

Customer Service

Education

Food Handling Certificate

Alcohol Service Permit

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Suite Attendant is responsible for serving guests in the Suites. A Suite Attendant must be personable and able to work in an ever-changing, fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $13, plus tips.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Responsible for food & beverage service within the suites.
• Must demonstrate ability to read and comprehend Banquet Event Orders.
• Responsible for ensuring all necessary equipment and pre-ordered food & beverage items are stocked to proper levels in the suite prior to the event.
• Responsible for full knowledge of the food and beverage menu and sharing this knowledge with the guests in the suite, including ingredients, portion sizes, pricing, and preparation.
• Responsible for recording a guest’s order and relaying it to the Suite Supervisor or Manager.
• Responsible for observing guests to anticipate and respond to any additional requests.
• Assist runners when needed to ensure food is brought to the pantry on time for delivery.
• Responsible for presenting the guest with the final bill summary and accepting payment as necessary.
• Responsible for cleaning up remaining food products and equipment after the event.
• Maintains sanitation, health, and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.

Qualifications

• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner which focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to speak, read, and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate and alcohol service permit if required by state and federal regulations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions and cash reconciliation.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.