Suite Attendant - Amtrak - Moynihan Metropolitan Lounge

Aramark; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks dedicated Suite Attendants to provide exceptional guest service in a vibrant event atmosphere. In this role, you will ensure suites are well-stocked with food and beverages, maintain cleanliness, and adhere to safety policies. The position requires a friendly demeanor and excellent communication skills, making it perfect for those who thrive in dynamic environments. Join a team that values service and personal growth, and where your contributions will make a significant impact on guest experiences. If you are passionate about hospitality and eager to enhance your skills, this opportunity is for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Qualifications

• Previous experience as a server or suite attendant is required.
• Excellent guest service, communication, and interpersonal skills are essential.

Responsibilities

• Ensure suites are stocked with food and beverages before and during events.
• Maintain cleanliness of suite and food service areas during events.
• Adhere to alcohol service policies and food safety regulations.

Skills

Guest Service Skills

Communication Skills

Interpersonal Skills

Food Safety Principles

Education

Food Safety Certification

Job description

Requisition #: 574960

Location:

New York, NY, US, 10001

Job Description

Suite Attendants are responsible for taking guest orders and serving food and beverage according to guest requests. Suite Attendants provide a premium guest service experience by addressing and/or resolving any concerns or special requests made by the guests in the suite(s). Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Long Description

COMPENSATION: The Hourly rate for this position is $18.15 to $18.15. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

There is no predetermined application window for this position; the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts.

Job Responsibilities

1. Ensures suites are stocked with proper food, beverage, and product before and during events based on Aramark standards and suite holders’ orders.
2. Maintains appearance and cleanliness of suite and food service areas during event.
3. Replenishes food and beverage product during event upon guests’ requests.
4. Adheres to all alcohol service policies and safe drinking guidelines including checking guests’ identification.
5. Maintains knowledge of menu items and all other offerings.
6. Breaks down and cleans food service areas and equipment post event.
7. Returns equipment to proper storage area.
8. Inventories product at the end of each event.
9. Adheres to Aramark safety policies and procedures including proper food safety and sanitation.
10. Ensures security of company assets.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

1. Requires previous experience as a server, suite attendant, or other related role.
2. Demonstrates excellent guest service skills.
3. Demonstrates excellent communication and interpersonal skills, both written and verbal.
4. Working knowledge of food safety principles and procedures.
5. Must be able to obtain a food safety certification.
6. Must be able to obtain all Aramark and state/local required alcohol service certifications.
7. Maintains friendly, efficient, positive guest service demeanor towards guests, clients and co-workers.
8. Adaptable to guest needs.
9. Demonstrate an elevated level of guest service, anticipating guests’ needs.
10. Must be available to work flexible hours including evenings and weekends and holidays.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission: Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.