Suite Attendant

Hilton Worldwide, Inc.; BLOOMINGTON (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading global hospitality company seeks a Suite Attendant to ensure exceptional guest experiences through cleaning and maintaining guest rooms. This role involves responding to guest requests, performing deep cleaning tasks, and maintaining supplies. Join Hilton and be part of a tradition of excellence in hospitality.

Benefits

Medical insurance coverage for employees and families

Paid Time Off (PTO)

401K plan with company match

Hilton Shares employee stock purchase program at a 15% discount

Career growth and development opportunities

Qualifications

• Passion for delivering exceptional guest experiences.
• Demonstrated teamwork and collaboration.
• Ability to operate with urgency and discipline.

Responsibilities

• Cleaning guest rooms including making beds and cleaning bathrooms.
• Responding promptly to guest requests and performing turn-down service.
• Stocking and maintaining housekeeping supply carts.

Skills

Customer Focus

Dependability

Adaptability

Job description

Job Description: Suite Attendant

A Suite Attendant is responsible for cleaning guest rooms and responding to guest requests, contributing to the hotel's goal of delivering outstanding guest service and ensuring financial profitability.

What will I be doing?

As a Suite Attendant, your responsibilities include:

• Cleaning guest rooms as assigned, including making beds, cleaning bathrooms, dusting, and vacuuming
• Changing and replenishing bed linens, towels, and guest amenities as needed
• Performing deep cleaning tasks when required
• Stocking, maintaining, and transporting housekeeping supply carts daily
• Disposing of trash and recyclables
• Responding promptly and courteously to guest requests
• Performing guest turn-down service as needed

What are we looking for?

Founded in 1919, Hilton has been a leader in the hospitality industry, known for innovation, quality, and success. We seek team members who demonstrate our core values:

• Hospitality: Passion for delivering exceptional guest experiences
• Integrity: Doing the right thing always
• Leadership: Leading in our industry and communities
• Teamwork: Collaborating effectively
• Ownership: Taking responsibility for actions and decisions
• Now: Operating with urgency and discipline

We also value attributes such as:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Rate of Pay

$17.00 per hour

Benefits of Working for Hilton

We support our team members' wellbeing through programs like:

• Access to pay when needed via DailyPay
• Medical insurance coverage for employees and families
• Mental health resources including Employee Assistance Program
• Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave for new parents
• Debt-Free Education opportunities through Guild Education
• 401K plan with company match
• Hilton Shares employee stock purchase program at a 15% discount
• Career growth and development opportunities
• Team Member Resource Groups
• Recognition and rewards programs

What is it like to work for Hilton?

Hilton is a global leader in hospitality, offering a range of accommodations from luxury resorts to mid-priced hotels. Our vision is “to fill the earth with the light and warmth of hospitality,” and our team members are central to creating remarkable experiences worldwide. Join us and be part of a tradition of excellence and guest satisfaction.