Suitability Review Specialist

Sammons Financial Group Inc.; West Des Moines (IA); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health coverage

ESOP

Work–life balance

401(k)

Paid time off

Job summary

Sammons Financial Group Inc. seeks a detail-oriented professional to perform suitability reviews on fixed annuity applications, ensuring NAIC compliance and proper documentation. You will interact with agents and clients via calls, email, and written communication, building product knowledge and understanding regulatory rules.

You will collaborate with other departments to align procedures, review marketing content, and support testing efforts while upholding our values and attendance standards.

Qualifications

• Bachelor's degree preferred with 2+ years in new business or fixed annuity processing and phone experience.
• Strong written and verbal communication, analytical problem solving, and independence.
• Ability to influence others and manage multiple details accurately.

Responsibilities

• Independently conduct Suitability/Best Interest reviews for fixed annuity applications and document decisions.
• Provide superior customer service via telephone, email, or written communication.
• Communicate with empathy to agents and distribution partners.
• Develop knowledge of annuity products and external financial products.
• Learn and apply state and federal regulatory rules related to suitability.
• Coordinate with other departments on suitability procedures and decisions.
• Assist with reviewing marketing materials and new business forms related to Suitability.
• Support system test planning and user acceptance testing.
• Adhere to Sammons Financial Group values and attendance policies.

Skills

Verbal and written communication

Analytical problem solving

Influence others

Organizational skills

Self-motivation

Facilitation skills

PC / Microsoft Office proficiency

Education

Bachelor's Degree Preferred

Tools

Microsoft Office

Job description

What You Can Expect In This Role

Conduct the suitability review of Annuity business to ensure compliance with the National Association of Insurance Commissioners (NAIC) suitability, state and federal regulations.

What You'll Do In This Role

• Independently conduct the Suitability/Best Interest review of fixed annuity applications (excluding securities transactions) by evaluating all annuity new business and suitability documentation. Gather pertinent information to analyze risk, customer needs, insurance regulations and product choice. Extensively document decisions and actions taken for final suitability recommendation.
• Provide superior customer service via telephone (inbound and outbound), email or written communication, handling all interactions professionally and autonomously.
• Communicate with empathy and curiosity to build and maintain partnerships with all agents and distribution partners.
• Build and maintain knowledge of offered annuity products as well as external financial products.
• Learn state and federal regulatory (proposed and final) rules related to suitability. Understand state and federal regulatory rules and start to ensure the Suitability Department and Annuity Division complies with all regulations and rules related to Suitability.
• Effectively communicate with all other departments within the company as they relate to suitability procedures and decisions.
• May assist with the review of new or revised marketing correspondence and new business forms related to Suitability.
• May assist in development of system test plans and user acceptance testing.
• Commitment to embrace Sammons Financial Group Companies shared values (Accountability, Connection, Openness, Respect and Integrity).
• As stated within the Company Attendance and Punctuality policy, regular attendance is required and expected in order to meet the business service levels and workflow demands.
• Other duties as assigned.

What We're Looking For

• Bachelor's Degree Preferred
• Minimum 2 years' new business or fixed annuity processing and phone experience Preferred
• Excellent verbal and written communication skills
• Strong analytical problem solving skills
• Ability to influence others
• Advanced organizational skills with ability to focus on appropriate details
• Self-motivator with the ability to work efficiently and independently
• Proven ability to adapt to frequent change
• Proficient use of PC and Microsoft Office Products
• Proven facilitation skills
• Ability to work periodic overtime, sometimes with relatively short notice
• Some travel may be required

Other Requirements

• Criminal background check required.

Salary Range Information

USD $45,251.00 - USD $75,419.00 /Yr. Range includes data points from multiple labor markets. Specific range is dependent on the labor market where the incumbent will be hired to perform the position. Starting salary is dependent on candidate qualifications and experience. For a narrower salary range specific to your labor market, please inquire.

What you can expect when you join Sammons Financial Group

• Comprehensive health coverage for you and your family, including Medical, Dental, Vision, HSA & FSA options, and term life insurance.
• Competitive compensation with a performance-based incentive program tied to clear goals and individual and/or company success.
• Invest in your future with our 100% company-funded Employee Stock Ownership Plan (ESOP), plus automatic enrollment in our 401(k).
• Work–life balance that means something. Friday afternoons off year-round, generous paid time off, and paid holidays.
• Commit to your growth with paid development time, tuition reimbursement, and professional development opportunities across industry, individual, and leadership programs.
• Make an impact beyond the workplace through volunteer time off, and our company nonprofit matching gift program, supporting the causes that matter most to you.
• An ownership culture that inspires; join a connected, values-driven workplace where employees take accountability, support one another, and are empowered to do their best work—together shaping our future shared success.

Work Authorization/Sponsorship

At this time, we’re not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role (This includes, but is not limited to students on F1-OPT, F1-CPT, J-1, etc.).

Additional Information

Sammons Financial Group Is An Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by applicable law.

ADA

Sammons Financial Group is committed to providing reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you need assistance or a reasonable accommodation at any stage of the application or hiring process, including navigating our website or applying for a position, please contact [e-mail] or call 800-728-2987.

E-Verify

Sammons Financial Group participates in E-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Policy for External Search Firms and Agencies

Sammons Financial Group maintains an internal Talent Acquisition function and does not accept unsolicited resumes or candidate submissions from search firms, staffing agencies, or other third-party recruiting vendors. Please review our Recruitment Agency Policy for additional information here.