Suit Sales Specialist: Customer Experience & Styling

Tailored Brands, Inc.; Richmond, Northern (VA, KY); Hybrid; USD 28,000 - 34,000; Full time

Job summary

Tailored Brands, Inc. in Richmond, VA is seeking a retail associate to greet customers, build relationships, and support post-sale service.

You will assist with visually merchandising, stock checks, and monitor fitting rooms, while processing exchanges, returns, and store credits at the point of sale.

The role requires strong customer service, teamwork, and the ability to lift up to 50 lbs and stand during shifts.

Qualifications

• Customer service experience in a retail environment.
• Ability to stand, walk, lift up to 50 lbs and perform merchandise handling.
• Commitment to diversity and equal opportunity.

Responsibilities

• Build a relationship with customers from greeting through post-sale contact.
• Assist with visually merchandising, set up, and store-related projects; conduct stock counts.
• Monitor and maintain fitting room areas and return merchandise to the sales floor.
• Handle stand operating procedures for purchases, exchanges, store credits and returns at the point of sale.

Skills

Customer service

Merchandising

Stock counts

POS / Cash handling

Team collaboration

Education

High school diploma or equivalent

Tools

POS system

Job description

Tailored Brands, Inc. in Richmond, VA is seeking a retail associate to greet customers, build relationships, and support post-sale service.

You will assist with visually merchandising, stock checks, and monitor fitting rooms, while processing exchanges, returns, and store credits at the point of sale.

The role requires strong customer service, teamwork, and the ability to lift up to 50 lbs and stand during shifts.