Suit Sales & Customer Experience Advisor

Tailored Brands, Inc.; Roseville (MI); On-site; USD 16,531 - 22,041; Full time

Job summary

Tailored Brands, Inc. is seeking a Retail Sales Associate to engage customers from greeting through post-sale contact, assist with merchandising and store projects, and manage stock and fitting room areas. You will handle POS transactions, exchanges, store credits, and returns to ensure customer satisfaction.

The role emphasizes teamwork, strong customer service, and compliance with safety and accessibility guidelines, while contributing to a positive store environment.

Qualifications

• Ability to work well with associates at all levels and contribute to a positive work environment.
• Stand and walk for the majority of the shift; may bend, squat, twist; lift up to 50 lbs.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Equal employment opportunity: company provides equal opportunity regardless of race, color, sex, orientation, gender identity/expression, origin, religion, veteran status, age, disability, marital status or other protected status.

Responsibilities

• Build a relationship with customers from greeting through post-sale contact.
• Assist with visual merchandising, store setup, and other store-related projects.
• Conduct merchandise stock counts and monitor/maintain fitting room areas, including returning merchandise to the sales floor.
• Handle point-of-sale procedures for customer purchases, exchanges, store credits, and returns.

Skills

Customer service

Team collaboration

Merchandising

POS handling

Job description

Tailored Brands, Inc. is seeking a Retail Sales Associate to engage customers from greeting through post-sale contact, assist with merchandising and store projects, and manage stock and fitting room areas. You will handle POS transactions, exchanges, store credits, and returns to ensure customer satisfaction.

The role emphasizes teamwork, strong customer service, and compliance with safety and accessibility guidelines, while contributing to a positive store environment.