SUD Counselor I- Palm Avenue Detox

Horizon Services, Inc

San Mateo (CA)

On-site

USD 68,770,000 - 73,068,000

Full time

3 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Signing bonus $2000

Sign-on bonus for bilingual applicants

Job summary

Horizon Services, Inc. seeks a SUD Counselor I to support intake, admissions, and treatment planning in Alameda County and San Mateo. You will monitor client progress, document in the EHR, and help discharge planning while guiding staff and delivering compassionate care.

The bilingual role requires fluency in Chinese, Spanish, Tagalog, or Vietnamese. This full-time position offers a signing bonus and a supportive, inclusive work environment committed to recovery services.

Qualifications

Bilingual in one or more threshold languages: Chinese, Spanish, Tagalog, Vietnamese.
Registration with California SUD certifying body is required.
Experience in crisis intervention and documentation in EHRs is preferred.

Responsibilities

Perform intakes/admissions and treatment planning.
Monitor client progress and maintain accurate EHR notes.
Collaborate with Program Manager and Case Manager for referrals and discharge planning.
Supervise staff and ensure a safe, welcoming environment for clients.
Maintain confidentiality per HIPAA and 42 CFR.

Skills

Bilingual in Chinese

Bilingual in Spanish

Bilingual in Tagalog

Bilingual in Vietnamese

Excellent communication skills

Crisis intervention

Compassionate care

Education

Registration with CA certifying body (CAADE/CCAPP/CADTP)

Job description

***Signing Bonus $2000

Sign-On Bonus for Bilingual Applicants: $2,000 (Distributed in 4 parts: $500 after 30 days, $500 after 90 $500 after 150 days, and $500 after 210 days of employment)

JOB TITLE: SUD Counselor I

LOCATION: Alameda County, San Mateo

Employment Type: Full-time

Who are we?

Horizon Services, Inc. (HSI) is a nonprofit established in 1974 offers addiction treatment with the goal of reducing substance use related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Respect, Diversity, and Quality to provide residential treatment, withdrawal management, and sobering programs to support the well-being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.

Job Summary

This position is responsible for collaborating with the Program Manager on creating a welcoming atmosphere for incoming clients, monitoring and preparing them for continued treatment in the broader system of care. Position will perform intakes/admissions, treatment plans, monitoring of client's progress, maintaining documentation per organization's guidelines, discharges and resources to assist the client in finding appropriate ongoing services as well as oversee the activities of other staff and provide guidance when needed.

How can you make a difference in people’s lives?

We are seeking a bilingual SUD Counselor I who is fluent in one or more of BHSD’s five threshold languages: Chinese, Spanish, Tagalog, and Vietnamese. The ideal candidate will have a passion for serving diverse communities, excellent communication skills, and the ability to deliver culturally competent services.

In this role, you’ll make a difference in the lives of people with substance abuse challenges, and often with co-occurring conditions. You’ll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You’ll have the opportunity provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.

PRIMARY ACCOUNTABILITIES & RESPONSIBILITIES

Performs vital sign patient self-monitoring tasks as needed to ensure clients fall within established safe stabilization guidelines, if applicable at program site.

Participate in daily shift change reporting concerns.

Collaborate with team in response to crisis or emergency in a timely manner.

Maintain a positive, welcoming approach with all incoming clients at the Detoxification Center while providing orientation and program overview.

Conduct property safety checks on all incoming client property including metal detection

Ensure daily census requirements are being met as directed by manager by ensuring that appointments are scheduled quickly and with minimal delay from treatment request to first appointment

Perform initial screening at intake and discharge procedures upon client discharge.

Reconcile daily logs, rosters, and other census information to ensure daily census accuracy

Meet weekly for group clinical supervision

Inputs data into HSl's Electronic Health Record System (EHR) and/or the EHR platform of the County funder

Witness client self-administration of medication ensuring accurate record is maintained in the medication tracker and EHR.

Daily monitoring and maintenance of client EHR for errors, correcting and updating

Develop and maintain positive working relationships with all staff members and community organizations

Coordinate with program Case Manager to ensure referral mechanisms are properly engaged to maximize post-discharge continuum or care.

Maintain attendance and punctuality to perform duties as scheduled

Attend all staff meetings and required agency meetings unless excused

Responsible for always maintaining a clean environment

Responsible for informing Program Manager of perceived household, environmental, participant, and personal needs when appropriate

Maintain a basic knowledge of medications used by clients

Drive program vehicle when necessary

Confer with staff and other individuals in agency regarding participants

Perform any other duties as assigned

Responsible for supervising meal preparation and, when necessary, preparing and serving meals

Adheres to confidentiality requirements as governed by HIPAA and 42 CFR

SUCCESS COMPETENCIES FOR POSITION

Client Focus – Gains insight into client needs, quickly establishes rapport and relationships using evidence based practices, provides compassionate and empathic client care to all program participants

Problem Solving – uses logic and methods to solve difficult problems with effective solutions…looks beyond the obvious and doesn’t stop at the first answer.

Being Resilient- Rebounds from setbacks faced in a high stress environment. Handles and manages crises effectively. Maintains stability when faced with conflict.

Interpersonal Communication – delivers effective communication with a wide range of audiences. Addresses miscommunication quickly and appropriately. Conveys information clearly.

FUNCTIONAL/TECHNICAL SKILLS & KNOWLEDGE