Success Manager

Priority Technology Holdings, Inc.; Alpharetta, Northern (GA, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) match

ESPP

Healthcare coverage

Wellness benefits

PTO after year one

CPP certification support

Job summary

Priority Commerce seeks a results-driven Success Manager to own revenue growth for a portfolio of partners and clients. This remote role emphasizes pipeline management, forecast accuracy, and cross-functional collaboration to drive adoption of the product suite.

You will build executive relationships, develop joint business plans, and lead quarterly reviews, with travel up to 50% as needed. Requires 3+ years in payments sales or account management and a bachelor’s degree.

Qualifications

• 3+ years of experience in Sales, Partner or Client Management, or Account Management within the Payments industry.
• Experience owning revenue targets, driving pipeline growth, or supporting partner or client-led sales motions.
• Strong experience with partner & client reporting, revenue analysis, and performance tracking.
• Excellent written communication skills with the ability to produce partner & client-ready, revenue-focused presentations and reports.
• Bachelor’s degree or equivalent professional experience.
• Proficiency in CRM platforms (e.g., Salesforce) and Microsoft Office.

Responsibilities

• Own and grow partner & client revenue by actively managing pipeline, forecasting performance, and delivering against assigned revenue targets.
• Build and maintain senior-level relationships with key partners & clients, positioning yourself as a trusted sales and growth advisor.
• Develop and execute joint business plans and partner & client success strategies that directly support revenue growth, market expansion, and product adoption.
• Identify, qualify, and drive cross-sell and upsell opportunities across the full PRTH product and services portfolio.
• Lead revenue-focused quarterly business reviews (QBRs), presenting performance insights, pipeline analysis, and growth opportunities.
• Source, advance, and close partner & client-led opportunities.
• Proactively identify partner & client obstacles impacting revenue and work cross-functionally to remove blockers.
• Support contract structuring, pricing strategy, and commercial negotiations to maximize deal value and long-term profitability.

Skills

Sales

Revenue targets

CRM reporting

Executive communication

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Success Manager

Professional Alpharetta, GA, US

16 days ago Requisition ID: 2116

Job title: Success Manager

Reports to: Sr Director, Customer Operations

Department: Acquiring

Location: Remote

Grade: 18

About Priority Commerce:

Priority Commerce is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.

We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.

At Priority Commerce, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.

About the Role:

As a Success Manager, you will own the commercial success of a portfolio of strategic partners and/or clients. This role is heavily revenue-driven and focused on accelerating partner & client-led sales, expansion, and pipeline growth. You will be directly accountable for partner & client revenue performance, forecasting, and execution of growth initiatives that drive measurable business outcomes.

You will act as a trusted commercial advisor to partners & clients, leading strategic revenue conversations, identifying new sales opportunities, and driving adoption across the full product portfolio. By leveraging data such as revenue performance, pipeline health, product penetration, and conversion rates, you will influence partner & client strategy and prioritize initiatives that maximize revenue impact.

Responsibilities:

Own and grow partner & client revenue by actively managing pipeline, forecasting performance, and delivering against assigned revenue targets.

Build and maintain senior-level relationships with key partners & clients, positioning yourself as a trusted sales and growth advisor.

Develop and execute joint business plans and partner & client success strategies that directly support revenue growth, market expansion, and product adoption.

Identify, qualify, and drive cross-sell and upsell opportunities across the full PRTH product and services portfolio.

Lead revenue-focused quarterly business reviews (QBRs), presenting performance insights, pipeline analysis, and growth opportunities.

Source, advance, and close partner & client-led opportunities.

Proactively identify partner & client obstacles impacting revenue and work cross-functionally (Sales, Finance, Legal, Product, Engineering) to remove blockers.

Support contract structuring, pricing strategy, and commercial negotiations to maximize deal value and long-term profitability.

Drive execution of partner & client-led initiatives, campaigns, and launches that generate measurable pipeline and closed-won revenue.

Travel up to 50% to engage partners & clients in person, including customer meetings, deal negotiations, industry events, and strategic planning sessions.

What Success Looks Like:

Success in this role is measured by revenue impact and partner & client-driven growth, including:

Consistently achieving or exceeding partner & client revenue targets.

Building a healthy, predictable partner & client pipeline with strong conversion rates.

Expanding wallet share through cross-sell and upsell of products and services.

Establishing trusted, revenue-focused partner & client relationships with clear joint growth plans.

Leading high-impact commercial discussions that result in new deals, renewals, and expansions.

Effectively aligning partner & client performance metrics with company revenue goals, market penetration, and product adoption.

Candidate Requirements:

3+ years of experience in Sales, Partner or Client Management, or Account Management within the Payments industry.

Demonstrated success owning revenue targets, driving pipeline growth, or supporting partner or client-led sales motions.

Strong experience with partner & client reporting, revenue analysis, and performance tracking.

Excellent written communication skills with the ability to produce partner & client-ready, revenue-focused presentations and reports.

Bachelor’s degree or equivalent professional experience.

Proficiency in CRM platforms (e.g., Salesforce) and Microsoft Office.

Preferred Requirements:

Proven ability to identify and capitalize on new partner & client revenue opportunities.

Experience managing and reporting against sales KPIs and OKRs (e.g., revenue, pipeline, conversion rates).

Strong executive communication and presentation skills, particularly in sales and negotiation settings.

Ability to thrive in a matrixed organization and influence cross-functional stakeholders.

Strong project management skills with a bias toward execution and results.

Confident negotiation skills with experience navigating pricing, contracts, and complex commercial discussions.

We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution . We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie.

Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results.

Compensation and Benefits:

Compensation range: $90,000 - $120,000
We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work.

401(k) match

Employee Stock Purchase Program (ESPP)

HSA and FSA options

Financial wellness resources and employee discount programs

Medical, dental, and vision coverage

Mental health support for employees and dependents through Lyra Health

Family planning and women’s health benefits through Carrot

Gym membership reimbursement and virtual wellness programs (including yoga)

Time Off

3 weeks PTO to start, with unlimited PTO after year one

Growth & Development

Certified Payments Professional (CPP) certification support

We believe great performance starts with feeling supported - and we’ve built our benefits with that in mind.

Traditional Physical Requirements:

Requires prolonged sitting, standing, bending, stooping and stretching.

Requires the ability to lift 10 pounds.

Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).

Join our team at Priority Commerce and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.