Success Coach (Grant-Funded) – Education COE

Houston City College; Snyder (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Houston City College in Texas is seeking an Academic Advisor to support new and returning students, guiding those through orientation, course sequencing, and transition to college life. You will partner with faculty and services to promote retention, completion, transfer, and workforce readiness, and you will document interactions and generate program analytics.

This role emphasizes proactive advising, policy development, and collaboration across campus to help students achieve their educational

Qualifications

• Bachelor’s degree is required.
• Master’s degree preferred.
• At least 2 years in teaching, tutoring, advising or related programs.
• Experience in higher education and student tracking preferred.

Responsibilities

• Develop and implement an orientation for new students with expectations for fieldwork, academic rigor, licensure steps, and available support.
• Develop and document advising policies and procedures related to educational careers with holistic advising support.
• Proactively outreach and coach target students to succeed in coursework and self-directed learning with academic success plans.
• Establish partnerships with campus colleagues to support student enrollment, retention and completion initiatives.
• Document student interactions and coaching sessions in college systems in a timely manner.
• Provide reports and analytics regarding student interactions, attendance, and progress.
• Monitor centralized dashboard to track program enrollment, advising milestones and credentialing progress.
• Promote tutoring, mentoring, and job coaching services across campuses and modalities.
• Attend required professional development and collaborative advising meetings.
• Perform other duties as required.

Skills

MS Office Programs

Information Management Systems

Advising Models

Data Analysis & Reporting

Education

Bachelor's degree required

Master's degree preferred

2 years related experience in teaching, tutoring, advising and other program areas related to teacher education required

Experience in higher education and student tracking preferred

Job description

Job Summary

Supports work with new and returning students to ensure a successful transition to and through college. Will assist students with academic planning, and course sequencing by partnering with faculty, staff, and Instructional and Student Services to aid students with retention and completion, transfer, and/or career placement in the workforce.

ESSENTIAL FUNCTIONS

Develop and implement an orientation for new students that sets clear expectations for fieldwork, academic rigor, licensure steps, and available support.

Develop and document advising policies and procedures specifically related to educational careers, providing holistic, comprehensive, proactive academic and transitional advising support to students.

Proactively outreach and coach target students with a particular focus on how to succeed in coursework and effectively engage with self-directed learning to help them identify and overcome obstacles that may impede academic success by co-creating an academic success plan with students.

Establish effective partnerships and collaborate with campus colleagues to support student success; enrollment, retention, and completion initiatives.

Document student interactions and coaching sessions in appropriate college systems in a timely manner.

May provide reports and other analytics regarding student interactions; including attendance, academic progress, interventions, etc.

Monitor centralized dashboard to track program enrollment, advising milestones, and student credentialing progress.

Increase visibility and promotion of tutoring, mentoring, and job coaching services across campuses and modalities.

Attend required professional development and collaborative advising meetings.

Perform other duties, tasks and assignments as required.

QUALIFICATIONS

Education & Experience

• Bachelor’s degree required
• Master’s degree preferred
• 2 years related experience in teaching, tutoring, advising and other program areas related to teacher education required
• Experience in higher education and student tracking preferred

Licensing & Certification

• Valid Texas Driver License

Special Skills

• MS Office Programs
• Information Management Systems
• Advising Models
• Data Analysis & Reporting

Competencies

• Delivering High Quality Work
• Accepting Responsibility
• Serving Customers
• Supporting Organizational Goals
• Driving Continuous Improvement
• Acting with Integrity
• Thinking Critically
• Managing Change
• Communicating Effectively

Working Conditions

General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.

SECURITY SENSITIVE:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

The Organization

Houston City College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest single-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.

The Team

Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.

Location

Houston is a city with limitless possibilities:

• Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
• Approximately 145 languages are spoken here.
• Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
• Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
• The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
• World-renowned medical care. The Houston metro area has long been known for its first‑rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
• With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
• Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60 cuisines.

EEO Statement

Houston City College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:

Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator

Office of Equal Opportunity and Title IX

PO Box 667517

Houston TX, 77266

713 718.8271 or**[e-mail]**

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity.

Individuals with disabilities, who require special accommodations to interview, should contact (713) 718‑8565.