Success Coach, Engineering, Transportation & Technologies Programs (Grant funded through 6/30/2031)

Asheville-Buncombe Technical Community College; Indiana (PA); On-site; USD 55,000; Full time

Job summary

A-B Tech is seeking a Success Coach for Engineering, Transportation, and Technology Programs to provide academic success coaching, facilitate student access to support services, and assist in achieving educational goals. This full-time role requires a Master's degree and experience in higher education student services, contributing to the overall student success and retention.

Benefits

Employer contribution to pension plan

Medical and dental benefits

Fully funded life insurance

Qualifications

• Two years of full-time or equivalent experience in student services or instruction.
• Experience working with demographically diverse college students.

Responsibilities

• Provides individualized success coaching and academic advising to students.
• Utilizes College technologies to monitor student progression toward credential completion.
• Coordinates activities for college's Quality Enhancement Plan.

Skills

Higher education student services experience

Diversity awareness

Education

Master's Degree

Tools

Colleague or computerized college information systems

Job description

Success Coach, Engineering, Transportation & Technologies Programs (Grant funded through 6/30/2031)

Please see Special Instructions for more details.

Applicant Should:

1. Read the following before submitting the Application:

• When applicable, upload the relevant transcript that correlates to the degree requirement in the minimum requirement or preferred qualifications with in the job posting. The transcript must show the individual courses taken and the degree that is conferred or awarded.

PLEASE NOTE: DIPLOMAS OR A COPY OF DEGREE IS NOT ACCEPTABLE INSTEAD OF TRANSCRIPT

If selected for hire:

• If selected for hire, official sealed transcripts from an institution accredited by an accrediting agency recognized by the US Department of Education are required to be received a minimum of two business weeks before the first day of work.
  
  
• Transcripts outside of the United States, must be accompanied by an evaluation completed by a NACES recognized agency and received by Human Resources at least two weeks prior to the first day of work.

PLEASE NOTE: FAILURE TO COMPLY MAY RESULT IN THE WITHDRAWAL OF THE JOB OFFER.

Position Summary Information

Position Title

Position Title Success Coach, Engineering, Transportation & Technologies Programs (Grant funded through 6/30/2031)

Position Type

Position Type Full Time Regular

Annual Schedule

Annual Schedule 12 months

Expected Work Schedule

Expected Work Schedule Variable

Anticipated Days

Anticipated Days Variable

Anticipated Hours

Anticipated Hours Variable -40 hours per week; overtime and some weekends expected

Anticipated Hours per Week

Anticipated Hours per Week 40 - Teleworking is not available for this position

Work Location

Job Description Summary

This position is grant funded through 06/30/31.

The Success Coach role will support students by ensuring student access to programs and services that help to remove barriers

to student enrollment and progression. This role will provide academic success coaching services, in multiple delivery

modalities, while connecting students with necessary student and academic, campus, and community support services needed

to promote successful college entry and progress towards program completion. The Success Coach will help students identify

options, set academic, career, and developmental goals and assist students with making progress toward those goals, with a

focus on underserved student populations. Instructs students in College Success & Study Skills and College Transfer Success

classes according to the NCCCS stated curriculum for ACA 115 or ACA 122. Finally, the Success Coach will assist with the

coordination of activities and required reporting associated with the College’s Quality Enhancement Plan ( QEP ).

Duties

1. Provides proactive and individualized success coaching and academic advising to a student caseload facilitated by an early alert/advising system powered by predictive analytics.

2. Utilizes the College’s Student Record and Retention technologies to monitor and encourage student progression toward credential completion and addressing any Early Alert concerns with students and faculty as needed.

3. Identifies and provides proactive outreach to students at-risk, connecting them to intentional intervention and student support activities.

4. Engages students in educational planning activities to help guide them to achieve their educational goals.

5. Provides referrals to other campus and community resources when applicable.

6. Empowers students to effectively communicate with faculty and student services, become better connected to resources and support services such as financial aid, career services and accessibility services.

7. Uses an Appreciative Advising approach with success coaching practice.

8. Assists in the coordination of the Quality Enhancement Plan, (including, but not limited to enrollment navigation, monitoring student academic progress, manage the logistics for success seminars and other activities associated with student success).

9. Participates in programs and initiatives that facilitate student engagement, career development, success, and retention.

10. Regularly attends assigned academic department meetings, engage with faculty/staff and other departmental meetings, as appropriate, to remain current with departmental policies and procedures.
11. Makes recommendations to the QEP Director about improvements to design of success coaching delivery that could result in improvements in persistence and completion and other project deliverables to maximize future implementation and scalability.
12. Utilizes data for strategic planning and collaborates with other college operational units on matters that affect student recruitment, success, and retention.
13. Serves on College’s standing committees and task force groups, as requested.
14. Participates in administrative activities related to student admissions, progression, and graduation, as requested.
15. Teaches two ACA 122 classes per calendar year.
16. Contributes to the overall success of the College by remaining competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development sessions, and attending training.
17. Contributes and adheres to the College Vision, Mission including RISE principles, Values, and Foundational Focus Areas.
18. Supports workforce diversity in all its aspects.
19. Performs other duties as assigned.

Minimum Requirements (Applicant must meet all of the minimum requirements)

1. Master’s Degree;
2. Two years of full-time or equivalent experience in higher education student services or instruction:
3. Experience working with demographically diverse college students.

Preferred Qualifications

1. Experience with Colleague or computerized college information systems.
2. One year of full-time or equivalent experience working in a community college setting. ·
3. One year of full-time or equivalent teaching experience, ideally at A-B Tech Community College and/or in the NCCCS .
4. Experience with Gallup Strengths Based Coaching.
5. Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language.

Special Instructions to Applicants

Applicant Should:

1. Read the following before submitting the Application:

• When applicable, upload the relevant transcript that correlates to the degree requirement in the minimum requirement or preferred qualifications with in the job posting. The transcript must show the individual courses taken and the degree that is conferred or awarded.

PLEASE NOTE : DIPLOMAS OR A COPY OF DEGREE IS NOT ACCEPTABLE INSTEAD OF TRANSCRIPT

If selected for hire:

• If selected for hire, official sealed transcripts from an institution accredited by an accrediting agency recognized by the US Department of Education are required to be received a minimum of two business weeks before the first day of work.
  
  
• Transcripts outside of the United States, must be accompanied by an evaluation completed by a NACES recognized agency and received by Human Resources at least two weeks prior to the first day of work.

PLEASE NOTE : FAILURE TO COMPLY MAY RESULT IN THE WITHDRAWAL OF THE JOB OFFER .

Why Should I Work at A-B Tech?

A-B Tech is nestled in the mountains of Western North Carolina and has served as the region’s premier two-year college since our establishment in 1959. With five locations , the College service area includes Buncombe and Madison Counties. We are a family of approximately 10,000 curriculum students, 14,000 continuing education students, and 1,100 faculty & staff. We offer an array of programs to meet local workforce needs which culminate in 55 degrees, 18 diplomas, and 56 certificates. A-B Tech is indicative of the modern comprehensive community college – providing innovative educational programming and collaborative community development. If you are dedicated to student and community success, then we invite you to explore employment opportunities at A-B Tech. We hope you will consider joining the A-B Tech Trailblazer family!

A-B Tech commits to demonstrating an inclusive and welcoming culture of Respect, Integrity, Support, and Equity for Everyone.

This is evident by our RISE Committee, the Trailblazer RISE Award, and annual RISE projects including the Welcoming Classroom, Appreciative Advising, and more!

A-B Tech is looking for:

A person who shares our commitment to sustaining a workplace that offers equal employment opportunity for applicants and employees without discrimination based on race, color, national origin, citizenship, religion, sex, sexual orientation, gender identity or expression, pregnancy, disability genetic information/medical history, age, and/or veteran/military status. In addition, the College prohibits discrimination based on any characteristic or condition protected by law, but not specifically mentioned here.

Position Summary

Review Date: (Application should be submitted by 8:00 a.m. EST on this date for consideration)

Start Date

Keep Open Until Filled Yes

Salary or Hourly Pay Range (Salary is Non-Negotiable)

Salary or Hourly Pay Range (Salary is Non-Negotiable) $54,864

Total Compensation

Your total compensation goes beyond this maximum salary. Your A-B Tech benefits represent nearly 30% of your total compensation.

The total compensation for this position includes an 24.04% employer contribution to a defined pension plan, contributions towards medical and dental policies and fully funded life insurance / accidental death & dismemberment policy.

Benefits Summary

Questions

A-B Tech’s Human Resources (HR) department is located on the main campus at the Sunnicrest House . This beautiful Tudor-style Historic house served as a private residence for guests of the Vanderbilt family for the first century of the home’s life. Today you will find a professional HR family that is dedicated to ensuring all employees and applicants receive fast and accurate answers, compassion, fairness, and kindness from Monday through Friday 9:00 am – 5:00 pm. To ensure a prompt hiring process, please read the application directions located on the HR website. For questions, you may email us at [e-mail] .

We look forward to welcoming you to our A-B Tech family!

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * How did you learn of this employment opportunity?
  • A-B Tech's Current Employee
  • A-B Tech's Former Employee
  • A-B Tech's Job Board
  • A-B Tech's Job vacancy via e-mail
  • A-B Tech's Website
  • Family Member or friend
  • Higher Ed Jobs
  • Higher Ed jobs Diversity and Inclusion email blast
  • Historically Black Colleges and Universities
  • Historically Hispanic Colleges and Universities
  • Indeed
  • Job Fair
  • La Voz Bilingual Newspaper
  • Mountain Xpress
  • North Carolina Works
  • North Carolina Community College System Job Board
  • Other
  • Urban News
  • Western North Carolina (Diversity Engagement Coalition)
  • Western North Carolina (Human Resources Association)
  • Please provide specific details, if Other website or Other was selected in the previous question. If not, enter N/A. You must select one option to move forward with your application.
• Please provide specific details, if Other website or Other was selected in the previous question. If not, enter N/A. You must select one option to move forward with your application.

  (Open Ended Question)

• * Applicant, it is important that you read the “Special Instructions to the Applicants” to ensure you follow the required guidelines. If you do not, you run the risk that your application will be disqualified automatically. The Special Instructions to the Applicants is located on this job announcement. Did you read and understand the “Special Instructions to the Applicants” in its entirety?
  • Yes
  • No
• * Before submitting your application, did you state clearly in your cover letter and application how you meet each minimum requirements and how you meet any of the preferred qualifications within the job announcement?
  • Yes
  • No
• * If an unofficial transcript is required for this position, it must be attached to your application or otherwise your application will be disqualified. Did you upload the appropriate unofficial transcript to your application?
  • Yes
  • No
  • Transcript is not required for this job
• * Minimum 1: Do you have a minimum of a Master's degree?
  • Yes
  • No
• * Minimum 2: Do you have a minimum of two years of full-time or equivalent experience in higher education student services or instruction?
  • Yes
  • No
• * Minimum 3: Do you have experience working with demographically diverse college students?
  • Yes
  • No
• * Preferred 1: Do you have experience with Colleague or computerized college information systems?
  • Yes
  • No
• * Preferred 2: Do you have one year of full-time or equivalent experience working in a community college setting?
  • Yes
  • No
• * Preferred 3: Do you have one year of full-time or equivalent teaching experience, ideally at A-B Tech Community College and/or in the NCCCS?
  • Yes
  • No
• * Preferred 4: Do you have experience with Gallup Strengths Based Coaching?
  • Yes
  • No
• * Preferred 5: Are you proficient in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language?
  • Yes
  • No
Required Documents
• Cover Letter
• Unofficial Transcripts
• Resume
Optional Documents
• Other Document
• Veterans Preference, if applicable
• Letter of Recommendation 1
• Unofficial Transcripts 2

Sunnicrest Building, 340 Victoria Road Asheville, NC 28801

Office Hours: Monday - Friday 9:00 a.m. - 5:00 p.m.