Success Coach - Clinical Sciences & Graduate Medical Education

East Carolina University; Greenville (NC); On-site; USD 53,000 - 69,000; Full time

Job summary

East Carolina University is seeking a Success Coach for Clinical Sciences & Graduate Medical Education to enhance student success through academic coaching and support services. The role involves collaboration with faculty and the oversight of various student programs, ensuring the achievement of academic goals and effective learning strategies.

Qualifications

• Master's Degree with knowledge of coaching models for student success.
• Experience in academic support or student development.
• Familiarity with tutoring or peer learning programs.

Responsibilities

• Develop and implement coaching procedures for academic performance.
• Provide assessment and intervention for learners' study strategies.
• Coordinate Resident Physician/Fellow Referral Program.

Skills

Coaching

Organizational Skills

Time Management

Communication

Education

Master's Degree in Education, Psychology, Student Affairs or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

REDCap

Qualtrics

Canvas

Job description

Posting Details

Position Information

The role of the BSOM Office of Student Success and Wellness is to provide academic counseling, mental health counseling, wellness support, and student development services to Brody medical students and graduate students. Services are provided through the office which range from academic advising to coaching to academic counseling to mental health counseling. With an emphasis on maximizing the overall educational experience and the achievement of students towards meeting expected learning outcomes. Resident Physicians and fellows enrolled in Graduate Medical Education programs through BSOM and ECU Health Medical Center are also served by the office.

None

Applicants must be currently authorized to work in the United States on a full-time basis.

At the time of employment two to four original letters of reference, official transcripts, a criminal background check, and proper documentation of identity and employability are required. Please be aware that if selected as candidate of choice, an automatic e-mail will be sent to the individuals entered by the applicant in the References section of the PeopleAdmin applicant tracking system. Letters of reference submitted via the PeopleAdmin applicant tracking system will be verified and considered towards meeting this requirement.

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at [phone] (Voice/TTY) or [e-mail].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at [phone] or toll free at 1-866-489-1740 or send an email to [e-mail]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

Job Title	Success Coach - Clinical Sciences & Graduate Medical Education
Position Number	002589
Vacancy Open to	All Candidates
Department	EHH BSOM Academic Affairs
Department Homepage	https://medicine.ecu.edu/studentsuccess/
Advertising Department	ACADEMIC AFFAIRS-BSOM
Division	ECU Health/BSOM
Classification Title	Specialist
Working Title	Success Coach - Clinical Sciences & Graduate Medical Education
Number of Vacancies	1
Full Time Equivalent (FTE)	1.000
Full Time or Part Time	Full Time
Anticipated Recruitment Range. Salary offered may be outside of this range as impacted by budget, UNC salary administration, and/or candidate qualifications.	$53,738 - $69,000
Position Location (City)	Greenville
Position Type	Non-Faculty
Job Category	Non-Faculty Instructional & Research
Organizational Unit Overview
Job Duties	The Brody School of Medicine Department of Academic Affairs is seeking to hire a Success Coach for Clinical Sciences & Graduate Medical Education for its Office of Student Success and Wellness. This will be a Full-time, 12-Month, At Will position. Duties of the position will include - Academic Coaching - 60% * Develop and implement procedures and tools for coaching intake, delivery of coaching services, and monitoring coaching progress. * Provide coaching assessment and intervention to learners to aid the development of effective study strategies, time management, organizational skills and other factors that impact academic preparation and performance. * Provide coaching assessment and intervention for learners related to test-preparation for course exams, licensure exams, and high stakes testing such as NBME (National Board of Medical Examiners) Clerkship Subject Examinations, USMLE (United States Medical Licensing Examination) Step 2, USMLE Step 3, Board Exams, and other high stakes exams. * Collaborate with faculty, staff, administration, and team members to organize and deliver USMLE Step 2 support * Conduct coaching through individual or group sessions that help learners assess their own performance, identify goals and develop success plans. * Coach learners on self-directed learning skills, self-advocacy and resiliency skills to aid in identifying and overcoming obstacles that may be impeding academic, personal or professional success * Provide embedded support to learners on the Internal Medicine clerkship. * Provide Performance Improvement Plan support to learners on the Surgery Clerkship. - Provide coaching support to learners for LIPPMR (Learning Improvement Plan Pre-Meeting Reflection) on clerkship rotations. Program Management & Outreach - 30% * Provide coordination and oversight for the Resident Physician/Fellow Referral Program including receiving and responding to referrals received from clinical program faculty and staff in Graduate Medical Education. * Monitor progress of learners on caseload with proactive outreach and communication as well as check-ins and scheduled meetings while also responding to questions, concerns and needs. * Creates, deliver, and evaluate workshops, presentations, or learning modules on various topics that support learner success in the clinical phase of medical school and graduate medical education. * Refer learners to additional campus, community or external resources as appropriate. * Serve as a consultative resource to clinical faculty/staff, departments, and Graduate Medical Education. * Assist in providing transition support to learners as they transition from foundational sciences to the clinical phase of the curriculum. This will include provision of individual support and developing and delivering support information and materials to cohorts of learners. * Preparing and delivering educational sessions or information for learners as they transition from the clinical phase to residency education or as requested by clinical faculty/staff in Graduate Medical Education. Other Duties - 10% * Maintain file for each learner who receives services. * Collaborate with team members to collect data, evaluate services, and make recommendations for coaching program improvements. * Serve as a resource to the Clinical Curriculum Committee, Clerkship Coordinators, Graduate Medical Education at ECU Health, and residency/fellowship programs at ECU Health. * Attend BSOM departmental and division meetings or events as assigned. Contingent on availability of funding.
Minimum Education/Experience	Master's Degree in Education, Psychology, Student Affairs or related field with demonstrated knowledge of coaching models that support student success. Experience in an academic setting providing academic support or student development assistance. Experience in conducting educational workshops, seminars, and/or small group sessions. Experience in working with tutoring and/or peer assisted learning programs. Computer, organizational, data entry and project management skills, including demonstrated skills in Microsoft software: Word, Excel, PowerPoint, Outlook, REDCap, Qualtrics, and Canvas.
License or Certification Required by Statute or Regulation
Preferred Experience, Skills, Training/Education	At least 3 years of experience and demonstrated achievement as an academic coach or experience working with students as an educator or in another capacity to promote student academic success Experience in working with individuals from varied backgrounds Experience in exercising discretion and sound judgment when handling confidential issues Experience working with graduate students, medical students or other professional students Experience with standardized examinations (e.g. GRE, MAT, NBME Subject examinations, USMLE Step 1, Step 2 and Step 3) Ability to communicate and work as part of a team with students and colleagues Detail-oriented and excellent time management skills Ability to engage in sensitive and complex problems solving including flexibility to meeting various needs of students
Special Instructions to Applicant
Additional Instructions to Applicant
Job Open Date	03/28/2025
Open Until Filled	Yes
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date.
Initial Screening Begins	04/12/2025
Rank Level
Quick Link for Direct Access to Posting	https://ecu.peopleadmin.com/postings/85206
Nondiscrimination Statement
Eligibility for Employment
Department for People Operations, Success, and Opportunity