Substitute School Secretary

Cleveland Metropolitan School District; United States; On-site; USD 17,000 - 22,000; Part time

Job summary

The Cleveland Metropolitan School District (CMSD) is seeking a Substitute Administrative Assistant to support district operations, serve as a point of contact for staff, students and families, and handle routine clerical duties with accuracy. This role requires strong organizational skills and the ability to work with diverse stakeholders.

Responsibilities include using district software, ensuring records accuracy, and maintaining a courteous, efficient office environment in administrative

Qualifications

• High school diploma or GED required.
• Strong keyboarding and data-entry skills.
• Experience with district software including Excel, Word and Outlook.
• Excellent organizational, communication and customer-service abilities.
• Five years secretarial or clerical experience preferred.

Responsibilities

• Becomes familiar with CMSD initiatives including The Cleveland Plan and Academic Achievement Plans.
• Greet and assist students, staff, families, and community members with respect and professionalism.
• After training, use district software packages (e.g., Microsoft Outlook, FMS, Sierra).
• Answer telephones and relay messages accurately and promptly.
• Assist parents, staff, students, and visitors as needed.
• Maintain student records, attendance records, and transcripts; prepare materials.

Skills

Keyboarding

Data entry

Microsoft Excel

Microsoft Word

Microsoft Outlook

Customer service

Education

High School Diploma or GED

Job description

Position Type: Substitute Job Families Date Posted: 2026-01-05 Location:Administration or As Assigned

INTRODUCTION: CONTEXT AND MISSION

The Cleveland Metropolitan School District (CMSD) serves approximately 37,000 students in 100+ schools. Over the past several years, the Greater Cleveland community has united behind the collective goal of ensuring every child in Cleveland attends a high-quality school and every neighborhood has a multitude of great schools from which families can choose. The Cleveland Plan defines CMSD's approach to the reinvention of public education and holds our community accountable for the success of Cleveland's schoolchildren. The Cleveland Plan is supported by Ohio House Bill 525, which provides much-needed flexibility and autonomy for the district and its schools. Our schools have autonomy over human and financial resources in exchange for accountability for performance. The principal has primary responsibility and accountability for establishing his or her school as a high-quality, high-expectations academic center with a focus on personalized instruction, professional support for teachers, and school-wide practices that lead to measurable results. The Cleveland Metropolitan School District has developed standards of excellence that the district applies to all parts of the organization inclusive of schools, principals, school leadership teams, networks, and central office. Alignment between Standards of Excellence (SoE) and the district’s Theory of Action helps ensure that principals are able to focus on scholar achievement and that central office supports are timely and effective.

THE OPPORTUNITY

Responsibilities

• Becomes familiar with District initiatives including but not limited to The Cleveland Plan, Academic Achievement Plans, etc.
• Meets, greets, and interacts with students, staff, families, and community members in a manner characterized by respect, concern, and commitment to support and serve
• Upon completion of Districts training, ability to utilize various District software packages (i.e., Microsoft Outlook email, FMS, Sierra, etc)
• Answers telephones and relays messages
• Assists parents, staff, students, and visitors
• Opens and disseminates mail
• Address, stuff, and stamp envelopes
• Maintains student permanent records, attendance records, and transcripts
• Types/word processes and proofs a variety of school related materials
• Maintains appropriate files
• Operates a variety of office machines
• Serves as back up in the absence of other secretary/secretaries
• Performs other secretarial-related duties

Qualifications

• High School Diploma or GED required
• Computer, word processing, and data entry skills, including creating spreadsheets, letters, and reports using programs such as Microsoft Excel, Word, and Microsoft Outlook email
• Satisfactory skills assessment profile in keyboarding, word processing (Microsoft Word and Language (Basic Grammar)
• Five years secretarial or clerical experience required.
• Three years of district experience preferred
• Additional business or secretarial training preferred
• Working knowledge of office automation
• Excellent organizational, communication and customer service skills

Physical Requirements

• Walking, Sitting or standing for extended periods of time
• Ability to quickly trail any student that elopes
• Moderate lifting from 15-35 pounds
• Moving of various items like wheelchairs or other mechanical devices - up to 30 pounds
• Manual dexterity to use for items like classroom and building equipment and supplies
• Bending, kneeling, twisting or stooping and other movements as required to ensure safety of scholars
• Ability to write legibly
• Vision (Near, Color, Depth Perception)
• Sense of Sound (Ability to hear fire alarms, bells, and PA system)
• Sense of Touch
• Ability to speak clearly and distinctly
• Able to work near students and other staff

Work Environment

Work is performed in all areas inside and outside of district buildings, including within the school building, on school grounds, school vehicles and transportation, and/or any area in which a district activity or function is taking place. Work is not performed in student homes. Exposed to inside and outside environmental conditions like varying degrees of temperature and unpredictable noise.

Emotional Environment

The ability to work with students and adults displaying a variety of emotions including, but not limited to, joy, happiness, sorrow, fear, anger and aggression in controlled, uncontrolled and unpredictable situations.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential function outlined above. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform these essential functions.

Education

High School or GED

Please note that an offer of employment will be subject to the successful completion of an FBI/BCI background check and drug screen.

EEO Statement

We believe that equity and inclusion at CMSD is an essential call to action, a catalyst to ensure value and appreciation among all our employees, so we may be fair and welcoming now and in the future. CMSD provides equal opportunities for employment, retention and advancement of all personnel by administering all terms and conditions of employment regardless of race, color, ethnicity, ancestry, national origin, sex, disability or genetic information, age, citizenship status, military status, sexual orientation or expression, socio-economic status, title, other dimensions of identity, or any other characteristic protected by law. The District’s Policy Prohibiting Discrimination, Discriminatory Harassment, and Sexual Harassment and the District’s Title IX grievance procedures, including information on how to report or file a complaint of discrimination, how to report or file a formal complaint of sexual harassment, and how the District will respond, may be accessed on the District’s Civil Rights Notices webpage, available at ClevelandMetroSchools.org/domain/105. The District’s Title IX Coordinator / Director of Equal Employment Opportunity may be reached at: 1111 Superior Avenue East, Suite 1800 Cleveland, Ohio 44114 (216)-838-0070 [e-mail] CMSD is committed to the recruitment and retention of top-notch employees with the determination and drive to create a positive and effective 21st century learning environment for our students. Our departmental goal is to provide personalized support and service to each employee, school, and department. We also strive to build a foundation of employee excellence through rigorous performance standards, staff development and a diverse and dedicated work force that supports the mission and goals of the district.