Substitute Room Attendant

Omni Hotels & Resorts; New York (NY); On-site; Full time

Job summary

Omni Hotels & Resorts is seeking a dedicated Guest Room Attendant for the Omni Berkshire Place in New York City. This position focuses on maintaining hotel standards and providing exceptional guest service in a fast-paced environment. Candidates must have strong customer service skills, maintain high service levels, and be physically capable of performing the duties required.

Qualifications

• Able to maintain a 4-diamond level of service.
• Must be able to work a variety of shifts, including weekends and holidays.
• Physical ability to lift, bend, and stand for extended periods.

Responsibilities

• Responds to all guest requests appropriately.
• Servicing an assigned number of guest rooms.
• Keeps the supply cart neat and organized.

Skills

Customer Service

Attention to Detail

Physical Stamina

Job description

Location

Berkshire Place

This luxury New York City Hotel allows you to experience the sophistication of an Upper East Side residence with an enviable location in the heart of Midtown Manhattan. The Omni Berkshire Place is steps away from Fortune 500 companies and some of the city’s most illustrious sites like Fifth Avenue Shopping, St. Patrick’s Cathedral, Rockefeller Center, Central Park, and Broadway Theatres. Combining modern technology and fresh contemporary décor, the reinvented New York City accommodations have a residential feel that will appeal to both business and leisure travelers.

The Omni Berkshire Place’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Berkshire Place may be your perfect match.

Job Description

To service vacant or occupied guest rooms in accordance with Omni Standards.

Responsibilities

• Responds to all guest requests appropriately
• Depending upon the volume, is responsible for servicing an assigned number of guest rooms
• Keeps the supply cart neat and organized at all times
• Checks all equipment prior to and after its use to ensure that it is in good working order
• Removes room service tables and trays from guest rooms
• Hand in any articles to a supervisor or return it to the dispatchers office
• Hourly Wage $29.15 - $38.87

Qualifications

• Able to maintain a 4- diamond level of service.
• Able to work with Management on special projects.
• Able to work in a fast paced environment.
• Maintain a professional business appearance, attitude, and performance
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.