Substance Use Disorder Manager

Hillcrest Children Center; Washington (District of Columbia); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Life Insurance

PTO 2 weeks

Sick Leave 2 weeks

8 Holidays

NHSC Loan Repayment

Professional development

EAP

Job summary

Hillcrest Children and Family Center in Washington, DC seeks a Clinical Manager to lead clinical staff, coordinate services, and ensure value-based care within our mental health programs.

You will monitor performance, ensure HIPAA compliance, supervise documentation, and maintain regulatory standards while supporting staff development and client outcomes.

Qualifications

• Master’s Degree or PhD in Behavioral Health/Social Services.
• Unrestricted active LICSW or LPC license in the District of Columbia.
• 1–3 years of clinical services experience with ethnically diverse adults.
• Ability to communicate with people at all levels; bilingual skills are a plus.

Responsibilities

• Provide oversight and monitor daily clinical operations of assigned programs.
• Evaluate client progress and plan interventions.
• Ensure staff adherence to regulations and professional standards.
• Supervise and countersign team clinical documents in the EMR.
• Audit client records for quality standards and HIPAA compliance.
• Maintain relationships with referral sources and regulatory authorities.
• Support professional development and leadership training.

Skills

Communication skills

Bilingual abilities

Education

Master’s Degree or PhD in Behavioral Health/Social Services

Tools

EMR system

Job description

Careers At Hillcrest Children and Family Center

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Hillcrest Children & Family Center is a non-profit organization dedicated to providing comprehensive mental health services to individuals in our community. As a Joint Commission and CARF accredited organization, we take pride in promoting awareness and understanding to break down barriers for mental health issues.

This is a rewarding opportunity to directly influence the lives of individuals and clinical staff through impactful leadership, intervention support, and training!

POSITION SUMMARY

The Clinical Manager provides essential leadership and supervision to clinical staff within our mental health programs. This role coordinates clinical services, ensures value-based care, and monitors team performance to meet the highest standards of state, federal, and grantor regulations. The Clinical Manager will be a key player in maintaining exceptional clinical quality and fostering a supportive, effective environment for both staff and clients.

DUTIES AND RESPONSIBILITIES

• Provide oversight and monitor the daily clinical operations of assigned programs.
• Evaluate client progress and needs, planning appropriate interventions.
• Possess strong organizational, problem-solving, and analytical skills.
• Regularly evaluate individual and overall team performance; use data to make improvements, including caseload adjustments and work assignments to maximize quality of care and staff productivity.
• Assure staff and program goals comply with regulations and guidelines issued by the District of Columbia Department of Behavioral Health, Department of Health, Medicaid Program, and other applicable laws and professional standards.
• Manage and review treatment plans and clinical interventions.
• Supervise and countersign team clinical documents within the electronic medical record.
• Audit client records to ensure compliance with quality standards.
• Monitor treatment plans, progress notes, medication education and management, discharge summaries, and plans.
• Initiate and maintain internal and external agency relationships for referral and regulatory authorities.
• Maintain HIPAA compliance.
• Demonstrate versatility, flexibility, and a willingness to work within constantly changing priorities.
• Exhibit the ability to handle emergencies effectively.

QUALIFICATIONS

• Master’s Degree or PhD in one of the Behavioral Health/Social Services sciences.
• Must have an unrestricted/active LICSW or LPC license in the District of Columbia.
• 1-3 years of experience providing clinical services to ethnically diverse adult populations.
• Ability to effectively communicate with people at all levels and from various backgrounds. Bilingual skills are a plus.
• Medical, Dental, and Vision Insurance
• 401K Retirement and Life Insurance
• 2 weeks accrued PTO
• 2 weeks accrued Sick Leave
• 8 paid company holidays
• Loan Repayment - Eligible employees can receive up to $50,000 in student loan repayment through the National Health Service Corps (NHSC)!
• Opportunities for professional development and growth!
• Mental health and leadership training
• Employee Assistance Programs (EAP)

Salary Range

$80k-$90k - Annually

Thank you for your interest in the Hillcrest Children and Family Center. Due to the high volume of applications, only those applicants selected for an interview will be contacted. No phone calls, please.