Substance Abuse Case Manager - SPA 4

The People Concern; Los Angeles (CA); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Life Insurance

403(b) Retirement plan

EAP

etc.

Job summary

The People Concern in Los Angeles is seeking a Substance Abuse Case Manager to support individuals in permanent supportive housing (SPA 4). You will act as primary case manager, guide members toward inpatient or intensive treatment as needed, and model wellness, recovery, and coping while ensuring high-quality service delivery and efficient operations.

You will collaborate with clinicians, counselors, and staff, perform initial assessments, coordinate housing and services, and advocate for

Qualifications

• High School Diploma or GED or Equivalent.
• Certification in substance abuse counseling CADC I–III or similar credentials.
• Current, valid California Driver’s License with acceptable driving record and reliable vehicle.
• Able to transport members in your vehicle.
• Minimum two years’ experience as a substance abuse counselor and/or case manager in a licensed/accredited facility.
• Able to work in a harm reduction model with clients facing multiple barriers.
• Computer literacy including Word, Outlook and Excel.
• Detail oriented with strong time management and communication skills.
• Able to obtain CPR/First Aid certification.

Responsibilities

• Utilize harm reduction, social, environmental, and motivational strategies with licensed clinicians and staff.
• Utilize Contingency Management interventions and resources.
• Provide linkage and referrals to outpatient and residential treatment.
• Encourage a strength-based environment to help clients meet goals.
• Outreach clients in permanent supportive housing and assist with enrollment into services.
• Collaborate with ICMS providers for a multidisciplinary approach.
• Link to stable housing and other supportive services to promote housing stability.
• Conduct initial assessment and develop intervention plans addressing barriers and income.
• Coach members on transitions from streets to home and independent living skills.
• Provide referrals to healthy living services for caseload members.
• Document time spent with clients per Department of Mental Health standards.
• Maintain knowledge of current developments in substance abuse, mental health, and resources.

Skills

Typing 30 wpm

Bilingual English/Spanish

Education

High School Diploma or GED

CADC I/II/III or similar credentials

California Driver’s License

Tools

Microsoft Word

Outlook

Excel

Job description

• Minimum 30 WPM typing speed
• Bilingual in English/Spanish

Role

Substance Abuse Case Manager

Reports to

Director

Program

1303-FSP

Department

Mental Health

Location

All HSSP SPA 4 sites. Based out of: Wellness Center - 345 S. San Pedro Street, Los Angeles, CA 90013

Schedule

Monday - Friday, 8:00am - 4:30pm

Status

Full-time/Non-Exempt/Non-Management

Setting

Hybrid

Benefits

• Medical
• Vision
• Dental
• Life Insurance
• 403(b) Retirement plan
• Employee Assistance Program (EAP)
• etc.

Openings

1

Summary

With the support of and in partnership with the HSSP team, the Substance Abuse Case Manager performs a variety of tasks to assist the most vulnerable individuals in permanent supportive housing in SPA 4 in their recovery from substances and in regaining control over their lives. The Substance Abuse Case Manager serves as a primary case manager, provides information and support for program members, and assists members in gaining admission to inpatient or more intensive substance abuse treatment settings as needed. The Substance Abuse Case Manager will model competence in wellness, recovery, and coping, and is responsible for maintaining the highest quality services and efficiency of operations.

Essential Duties and Responsibilities

• Utilize harm reduction, social, environmental, and motivational, strategies to support clients, in collaboration with licensed clinicians, other counselors, case managers, and support staff.
• Utilize Contingency Management interventions and resources.
• Provide linkage and referrals to outpatient and residential substance abuse treatment.
• Encourage and promote an environment that is strength based to assist clients in meeting their individual goals.
• Outreach individuals living in permanent supportive housing working with the team to engage in services and accept treatment from the program staff; assist with enrollment process as needed.
• Collaborate and coordinate treatment with on-site ICMS providers to facilitate operation as a multidisciplinary team-based approach to clients living in permanent supportive housing.
• Provide linkage to stable housing (if applicable), and other supportive services as needed to assist clients to obtain housing stability, in addition to client advocacy, case management, and benefit establishment.
• Perform initial comprehensive case management assessment and develop a plan of intervention that addresses their barriers, increases their income, and assists them in maintaining permanent housing.
• Coach members individually on problems with transition from streets to home, supportive independent living skills, sobriety, and accessing needed resources in the community.
• Provide referrals to allied critical healthy living services for members on caseload.
• Document and account for time spent on client contacts and activities in client record in accordance with Department of Mental Health standards.
• Maintain a current, thorough knowledge of ongoing developments and new techniques in the fields of substance abuse, mental health and behavioral health community resources and utilize these to provide comprehensive, wrap-around services to members.

Qualifications

• High School Diploma or GED or Equivalent
• Certification in substance abuse counseling (CADC I, CADC II, CADC III, or similar credentials.)
• Current, valid California Driver’s with an acceptable driving record and reliable vehicle
• Able to transport members in your vehicle
• Minimum two (2) years’ experience as a substance abuse counselor and/or case manager, in a licensed and/or accredited substance abuse treatment facility
• Able to work in a high tolerance Harm Reduction model with members who have multiple barriers
• Computer literacy, including knowledge of Microsoft Word, Outlook and Excel
• Detail oriented with excellent time management, organizational, written, verbal, and computer skills
• Able to learn quickly and work effectively with a wide range of constituencies and with minimal supervision
• Able to obtain and maintain CPR/First Aid certification

Preferred Qualifications

• Knowledge of 12-Step organizations, culture, terminology, and literature
• Associates or Bachelor’s degree in related field
• Certification in CAADE and/or CAADAC
• Experience in a dual-diagnosis setting
• Working knowledge of criminal justice system
• Certification as an Anger Management and/or Domestic Violence facilitator
• Minimum 30 WPM typing speed
• Bilingual in English/Spanish

Work Environment

• Combination of field and office environment
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• On occasion walk or drive to different local sites
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist, and sit throughout the day

EXPECTED BEHAVIORS OF ALL STAFF

• Act as a role model
• Demonstrate a sense of responsibility
• Continuously learn and improve
• Acknowledge your own areas of improvement
• Hear and provide honest, specific and direct feedback
• Create an environment where everyone is welcomed valued and respected
• Collaborate

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About The People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates