Subsidized Child Care Eligibility Specialist

Montgomery County (PA); Norristown (Montgomery County); On-site; USD 42,000 - 64,000; Full time

Job summary

Montgomery County is seeking a caseworker to support the OCDEL subsidized child care program by managing a caseload, processing applications and annual redeterminations in line with DHS regulations.

You will collaborate with fiscal staff and participate in BHA appeal hearings, resolve enrollment discrepancies, and prepare documentation for recoupment of subsidies. Strong communication and organizational skills are essential.

Qualifications

• Bachelor's degree in social work, human services, or related field.
• Minimum of two years' experience involving interviewing and/or casework.
• Excellent verbal and written communication skills.
• Excellent time management and organizational skills.
• Exceptional telephone and interviewing skills.
• Knowledge of DHS regulations in 55 PA code Chapter 3041 Subsidized Child Care Eligibility a plus.
• Computer literacy and knowledge of specific software packages and search engines.
• Knowledge of Microsoft Word, Excel, Publisher and Outlook.

Responsibilities

• Manage a caseload of clients receiving subsidized childcare funding, including processing client applications and annual redetermination of client eligibility based on State regulations.
• Prepare for, resolve issues prior to, and/or participate in Bureau of Hearings and Appeals (BHA) appeal hearings.
• Collaborate with Fiscal staff to resolve enrollment discrepancies reported by childcare providers on monthly Attendance Invoices.
• Prepare documentation for recoupment of overpayment of subsidy.
• Complete referrals to the Office of State Inspector General (OSIG) for instances of suspected welfare fraud.
• Exhibits sensitivity to cultural/economic/educational differences in client and provider populations.
• Other duties as assigned by the ELRC Administrator or ELRC Assistant Administrator.

Skills

Interviewing

Casework

Time management

Organizational skills

Verbal communication

Written communication

Telephone interviewing

Cultural sensitivity

Education

Bachelor's degree in social work, Human Services, or related field

Tools

Microsoft Word

Microsoft Excel

Publisher

Outlook

Job description

Montgomery County is seeking a caseworker to support the OCDEL subsidized child care program by managing a caseload, processing applications and annual redeterminations in line with DHS regulations.

You will collaborate with fiscal staff and participate in BHA appeal hearings, resolve enrollment discrepancies, and prepare documentation for recoupment of subsidies. Strong communication and organizational skills are essential.