Subject Matter Expert (Support&Ops)

HCL Technologies Limited; Jacksonville (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) retirement plan

Paid time off

Holidays

Job summary

HCL Technologies Limited is seeking an experienced UNIX Systems Administrator in Jacksonville, FL, to manage a large UNIX estate and Linux environment. You will handle OS patching, performance tuning, storage integration, and incident response across ~6,000 servers while coordinating with engineering and vendors.

The role requires strong scripting, network engineering, and the ability to work in a global, follow-the-sun support model, with occasional after-hours work as needed.

Qualifications

• 7+ years of experience with Linux (Red Hat, SuSe, OEL) and Unix (Solaris and AIX).
• 7+ years in systems administration upgrades, patching and configuration management, performance management, troubleshooting, analysis and capacity planning.
• Design, test and certify patching solutions, patch catalogues and platform enhancements.
• Experience with EMC SRDF storage on Solaris and Linux; familiarity with other storage technologies.
• Strong TCP/IP networking and advanced systems tuning, network topology and firewalled environments.
• Understanding routing, client/server programming, and network-wide file system layout.
• Experience installing layered products, debugging complex systems, ITSM processes.
• Strong problem-solving skills; ability to work under pressure.
• Experience in Perl and Shell scripting to automate tasks.

Responsibilities

• Provide dedicated support to Run the Bank and Change the Bank activities.
• Advanced system tunings to application specific requirements; standardization and automation.
• Keeping the UNIX environment compliant with the technology roadmap, upgrades, and third-party software upgrades.
• Rapid response to incidents.
• Working closely with UNIX engineering and third party vendors.
• Interface with IT and business clients at all levels of the organization.
• Follow the sun model (round-the-clock coverage).
• Some out of hours and weekend work may be required to comply with change windows.

Skills

Linux administration

Unix administration

Patch management

Performance monitoring

TCP/IP networking

Scripting (Perl, Shell)

EMC SRDF

Oracle Exadata

Incident response

Tools

EMC SRDF

Oracle Exadata

Oracle Exalogic

Job description

The In-house UNIX Operations team is searching for a candidate who is proficient within a LINUX (SuSe, Red Hat and OEL) and UNIX (Solaris and AIX) environment. The ideal candidate will have 7+ years of experience within systems administration, along with knowledge of physical infrastructure and hardware such as HP ProLiant DL380/580 G7/8/9/10), and Sun/Oracle M-Series. Any experience with Oracle engineered systems including Exadata and Exalogic is beneficial. This candidate will provide UNIX support for the Global UNIX estate of around 6,000 servers. We are looking for a good communicator and a problem solving individual. Responsibility will encompass both operational support of the UNIX estate, system maintenance (OS patching), and storage migration work where necessary.

Job Requirements – Essential

• 7+ years of experience with Linux (Red Hat, SuSe, OEL) and Unix (Solaris and AIX)
• 7+ years of experience with systems administration upgrades, patching and configuration management, performance management, troubleshooting, analysis and capacity planning.
• Design, test and certify patching solutions, patch catalogues and platform enhancements
• Experience of working with EMC SRDF storage on Solaris and LINUX, with skill set to cover other storage technologies.
• Strong skills in TCP/IP Networking & advanced systems tuning, network topology and firewalled environments.
• Full understanding the principles of routing, client/server programming, the design of consistent network-wide file system layout, Ethernet, bonding, PCIe Technologies.
• Experience installing layered products in a timely fashion, analyzing & troubleshooting complex systems and familiarity with ITSM procedures.
• Strong problem solving skills with ability to work in a highly pressurized multitask environment
• Experience in Perl and Shell scripting writing scripts to automate various tasks.

Job Requirements – Highly desirable

• Operational experience of Oracle Exadata
• Operation experience of Oracle Exalogic

UNIX Systems Administrator Responsibilities

• Provide dedicated support to all ‘Run the Bank’ and ‘Change the Bank’ activities.
• Advanced system tunings to application specific requirements. Systems standardization and automation.
• Keeping the UNIX environment compliant with the technology roadmap, such as OS & hardware upgrades, 3rd party software upgrades, etc...
• Rapid response to incidents.
• Working closely with UNIX engineering and third party vendors.
• Interface with IT and business clients at all levels of the organization
• Follow the sun model (including weekend support) Global Unix team provides round the clock coverage
• Some out of hours and weekend work will be required to comply with applicable change windows.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies:

• medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance
• employee assistance program
• 401(k) retirement plan
• 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year)
• 10 paid holidays per year

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [e-mail] for investigation.