Subject Matter Expert (SME) - Microsoft Site Reliability Engineer (US)

LearningMate; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

LearningMate seeks a Subject Matter Expert (SME) to develop and maintain high-quality online course content for a Microsoft Professional Certificate in Site Reliability Engineering. You will craft case studies, incident runbooks, Terraform scripts, and AI-augmented materials while delivering on-camera instructional modules.

The role demands deep reliability expertise, hands-on IaC tooling, and the ability to validate content against industry standards, coordinating with designers and engineers

Qualifications

• 5-8 years in SRE, DevOps, cloud infra or systems engineering.
• 3+ years managing production infra and incident response.
• Hands-on with IaC and AI-assisted workflows.

Responsibilities

• Validate JTA docs, IDT frameworks and program architectures.
• Create instructional materials, case studies, runbooks and Terraform scripts.
• Develop content on SRE topics: SLI/SLO, tracing, Prometheus dashboards, and Terraform IaC.
• Test activities end-to-end across Azure Monitor, Kubernetes, Terraform, and more.
• Design quizzes, rubrics, and capstone projects with AI auditing.
• Appear on camera to lead instructional video modules and labs.

Skills

SRE/DevOps experience

Incident response leadership

Content development

On-camera instruction

Education

Bachelor's degree in Computer Science / Software Engineering / IT

Tools

Terraform

Kubernetes

Docker

Azure Monitor

Prometheus

Grafana

Azure DevOps

GitHub Actions

Job description

Job Title: Subject Matter Expert (SME) - Microsoft Site Reliability Engineer

Role Summary

We are seeking a Subject Matter Expert (SME) to develop and maintain high-quality online course content for the Microsoft Professional Certificate in Site Reliability Engineering. The ideal candidate possesses deep expertise in reliability principles, observability, incident management, infrastructure as code, and AI-assisted operational workflows, combined with a genuine passion for teaching and dynamic on-camera instruction.

• Discovery & Alignment: Validate Job Task Analysis (JTA) documents, Coursera In-Demand Topic (IDT) frameworks, and Program Architectures to ensure content directly aligns with industry requirements for intermediate SRE roles.
• Content Development & AI Augmentation: Create comprehensive instructional materials including case studies, incident runbooks, architecture blueprints, and Terraform scripts. Substantively enhance AI-generated drafts with first-hand outage scenarios, SLO trade-offs, error budgets, and real practitioner context.
• Core Technical Instruction: Develop content across SLI/SLO formulation, Azure Monitor distributed tracing, Prometheus/Grafana dashboarding, Kubernetes scaling, Terraform IaC, chaos engineering, and Azure SRE Agent prompt flows.
• Activity Testing & Lab Validation: Complete all learner activities end-to-end as a student across Azure SRE Agent, Azure Monitor, Azure DevOps, GitHub Actions, Terraform, Kubernetes, Prometheus, Grafana, and PagerDuty to verify platform feasibility, UI accuracy, timing, and dataset integrity.
• Assessment Design & AI Audit: Design technical quizzes, blameless post-mortem critiques, and capstone projects. Formulate rubrics to evaluate reliability design rigor, IaC deployment, telemetry collection, and human-in-the-loop responsible AI auditing.
• Multimedia & Video Production: Appear on camera to lead instructional video modules and architecture walkthroughs, while building synthetic log datasets, post-mortem templates, and Azure SRE Agent policy libraries for student labs.
• Governance & Safeguards: Enforce strict system isolation rules, ensure all incident labs rely on isolated sandbox environments, apply Contoso for real-world failure scenarios, and integrate Microsoft Responsible AI principles.
• Review, QA & Collaboration: Provide actionable in-line feedback and proposed fixes in shared documents, partnering closely with Instructional Designers, Security SMEs, and production teams while upholding Microsoft guidelines.

Qualifications & Experience

Required

• 5-8 years of experience in SRE, DevOps, Cloud Infrastructure, or Systems Engineering, including 3+ years managing production infrastructure and leading incident response.
• 2+ years of hands-on experience incorporating AI-assisted operational tools and infrastructure automation into daily workflows.
• Demonstrated technical proficiency with Terraform, Kubernetes, Docker, Azure Monitor, Prometheus, Grafana, and Azure DevOps/GitHub Actions.
• Dynamic on-camera presentation capabilities to record instructional video modules with authentic conviction.
• Bachelor's degree in Computer Science, Software Engineering, Systems Engineering, IT, or related field (8+ years of relevant domain leadership accepted in lieu of degree).

Preferred

• Master's degree (MS in Computer Science, Software Engineering, or Systems Architecture).
• Background in corporate training, university instruction, or creating educational public video content.

Certification (Required/Preferred)

• Microsoft Certified: Azure Solutions Architect Expert / DevOps Engineer Expert (Preferred)