Site Reliability Engineer

Tata Consultancy Services; Seattle (WA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Medical Coverage

Dental & Vision Coverage

Disability Planning & Insurance

Parental Leaves

Auto & Home Insurance

Identity Theft Protection

Commuter Benefits

Certification & Training Reimbursement

Vacation & Holidays

Sick Leave

Holidays

401K Plan

Performance Bonus

College Fund

Student Loan Refinancing

Job summary

Tata Consultancy Services Limited is seeking an experienced SRE/DevOps Engineer to support large-scale cloud services with a strong Azure focus. You will lead incident management, design CI/CD pipelines, and implement observability across systems in Azure.

The role requires hands-on Terraform/ARM, monitoring with Azure Monitor, and experience with SAST/DAST integrations. Expect on-call rotations and collaboration with cross-functional teams to improve reliability.

Qualifications

• Strong hands-on experience with Terraform and ARM templates for infrastructure automation.
• Proven expertise in monitoring and observability with Azure Monitor and Log Analytics.
• Proficiency in KQL for querying Log Analytics and building alerts/dashboards.
• Experience with AppDynamics for application performance monitoring.
• Background with centralized logging and incident investigation using Splunk.
• Experience integrating SAST/DAST tools into CI/CD pipelines and remediation workflows.
• Scripting skills in PowerShell, Bash, or Python; strong CI/CD pipeline expertise.
• Excellent incident management, RCA facilitation, runbook creation, and on-call leadership.

Responsibilities

• Analyze and troubleshoot complex production issues; document findings in the knowledge base.
• Triage, respond to, and resolve incidents; escalate to other teams as needed.
• Conduct root cause analyses for service-impacting issues; automate remediation.
• Implement permanent fixes with development and QA collaboration.
• Design and maintain scalable Azure-based systems and environments.
• Design and implement CI/CD pipelines and automated deployments.
• Develop reusable infrastructure as code for provisioning and deployments.
• Design, implement and operate observability: monitoring, logging, tracing and alerting.
• Identify potential issues and plan capacity to prevent incidents.
• Maintain technical documentation, runbooks, and knowledge base articles.

Skills

Incident management

RCA facilitation

Mentoring

On-call rotations

Cross-functional collaboration

SRE/DevOps experience

Azure experience

Education

Bachelor's in Computer Science

Tools

Terraform

ARM templates

Azure Monitor

Log Analytics

Kusto Query Language (KQL)

AppDynamics

Splunk

Coverity SAST

Invicti DAST

PowerShell

Bash

Python

CI/CD pipelines

Job description

Job Description

Must Have Technical/Functional Skills

• 8+ years of SRE, DevOps, or production operations experience supporting large-scale cloud services (strong preference for Azure).
• Deep hands-on experience with Terraform and ARM templates for infrastructure automation and lifecycle management.
• Demonstrated expertise in monitoring and observability with Azure Monitor and Log Analytics.
• Proficiency in Kusto Query Language (KQL) for querying Log Analytics/Azure Monitor and building alerts/dashboards.
• Proven experience with application performance monitoring using AppDynamics.
• Strong background in centralized logging, search, and incident investigation using Splunk.
• Experience integrating Coverity SAST and Invicti DAST (or equivalent SAST/DAST) into CI/CD pipelines and managing remediation workflows.
• Proficient scripting and automation skills (PowerShell, Bash, or Python) and strong experience building and operating CI/CD pipelines.
• Excellent incident management, RCA facilitation, runbook creation, and mentoring skills; comfortable in on-call rotations and leading postmortems.

Roles & Responsibilities

• Analyze and troubleshoot complex issues in production environments; document findings and resolutions in the knowledge base.
• Triage, respond to, and resolve incidents and support tickets; elevate and collaborate with other teams as needed.
• Conduct root cause analysis for service-impacting and recurring issues; follow an automation-first approach to detect and remediate problems.
• Implement permanent fixes and improvements in collaboration with development and QA teams.
• Design, build, and maintain scalable, reliable, and high-performance systems and environments in Azure.
• Design and implement CI/CD pipelines and automated deployment processes for applications and infrastructure.
• Develop reusable, versioned infrastructure and platform code to automate provisioning and deployments (Infrastructure as Code).
• Design, implement, and operate observability: monitoring, logging, tracing, and alerting solutions to measure application and platform health.
• Proactively identify potential issues and implement preventive measures and capacity planning.
• Maintain and update technical documentation, runbooks, troubleshooting guides, and knowledge base articles to improve team effectiveness.
• Participate in on-call rotations and provide timely responses to urgent support requests to meet agreed SLAs.
• Work closely with cross-functional teams (development, QA, DevOps, security, product) to ensure seamless application performance and delivery.
• Contribute to team learning by sharing expertise, creating runbooks, and improving operational processes.
• Implement and maintain cybersecurity controls: continuous vulnerability assessment, risk management, patching, and incident response readiness.

Generic Managerial Skills

• Lead and mentor SRE teams, setting priorities, conducting performance reviews, and developing career paths.
• Coordinate incident response and stakeholder communication, driving blameless postmortems and fast, data-driven recovery.
• Align reliability initiatives with business goals through SLO/SLA management, capacity planning, and budget oversight.
• Define and improve operational processes, tooling choices, and vendor relationships to reduce toil and increase platform resilience.

Salary Range: $100,000 - $120,000 per year

TCS Employee Benefits Summary:

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Location: Seattle, WA

Function: TECHNOLOGY

Role: Engineer

ID: 435711

Skills: Azure

Salary Range: $100,000 - $120,000

Desired Candidate Profile

Qualifications

BACHELOR OF COMPUTER SCIENCE