Subject Matter Expert II- Video Teleconferencing

Chugach Alaska Corporation; Chesapeake (VA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Chugach Government Solutions (CGS) is seeking an experienced Video Teleconference (VTC) SME in Chesapeake, VA. The role focuses on day-to-day engineering support for AV networks supporting DHS missions.

The candidate will operate, maintain, and install VTC systems up to SCI level, optimize audio for large conferences, and ensure reliable system functionality. Ideal candidates have ten years of AV experience, US citizenship, and the ability to obtain TS/SCI clearance, with willingness to travel

Qualifications

• Ten years of AV experience.
• Experience with video teleconferencing (VTC) systems.
• Ability to obtain TS/SCI clearance.
• U.S. citizenship required.
• Willingness to travel up to 25%.
• Experience in DoD/DHS environments preferred.

Responsibilities

• Operate, maintain, and install VTC systems up to SCI level.
• Tune audio devices for large conferences.
• Ensure optimal system functionality through installation protocols and preventive maintenance.
• Develop technical documentation and cost estimates for telecom procurement.
• Support SOWs and Government Cost Estimations (GCE).
• Configure and troubleshoot AV controllers and circuits.
• Develop PITCO and SOVT plan documents.

Skills

AV systems experience

VTC operations

Troubleshooting

Communication skills

Security clearance readiness

Education

High school diploma or GED

Tools

AMX Technician (Networked AV) – Level I

EXTRON experience

Job description

About Us

When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture.

The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.

At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more!

If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences – then Chugach Government Solutions may be the right fit for you!

Position Location

This is a Hybrid position located in Chesapeake, VA.

Job Overview

The role of the SME is to provide day-to-day engineering support for a variety of challenging fast pace projects for audio video networks with the DHS.

Responsibilities

Essential Job Duties:

• VTC Specialist with experience in the operation, maintenance, and installation of video teleconferencing (VTC) systems up to the SCI level.
• Tuning audio devices for large conferences.
• Expertise in ensuring optimal system functionality through meticulous installation protocols and preventive maintenance routines.
• Tracking of task specific operational data,
• Operational efficiency of the commands SCI, Secret, Coalition Secret, Cross Domain, Controlled Unclassified Information, and Commercial VTC resources for conferences directly supporting the USCGA SVTC Product Line.
• Development of technical specifications, Statements of Work (SOW) and related Government Cost Estimations (GCE) for telecommunications procurement contracts.
• Support technical documentation.
• Configuring and troubleshooting technical issues associated with AV controllers and configuring circuits.
• Developing PITCO and SOVT Plan documents

Key Responsibilities:

• Analytical thinking and advanced problem-solving skills, effectively identifying and resolving VTC faults to expedite service restoral.
• A high degree of initiative and creativity
• Demonstrates a high degree of attention to detail.
• Must be able to communicate professionally both orally and written.

Job Requirements

Mandatory:

• Must be a US citizen.
• Must have a high school diploma or equivalent GED.
• Ten (10) years of AV experience
• CompTIA Security +
• AMX Technician (Networked AV) – Level I
• EXTRON Experience.
• Must be able to attain and maintain a TS/SCI clearance.
• Must be willing to travel up to 25% of the year.
• Must have a valid driver’s license, reliable transportation and able to provide driving record upon request.
• Must be able to successfully pass a pre-employment background check and pre-hire drug test.

Preferred:

• Direct experience as VTC Manager
• Experience troubleshooting VTC Systems within the DoD/DHS environment.

Working Conditions:

• DHS/USCG Facilities
• Coast Guard Cutters/Ships
• Overheads
• Confined spaces

Physical Requirements:

• Ability to lift and carry 50 pounds.

Disclosures

Chugach Government Solutions is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law.

Chugach will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Chugach Government Solutions or any of its subsidiaries, please email [e-mail].

Chugach Government Solutions supports pay transparency and is committed to equitable and competitive compensation practices. Compensation for this role will be determined based on factors including job responsibilities, experience, skills, internal equity, geographic location, and applicable contract requirements. Where required by law, compensation ranges will be provided to candidates during the hiring process.