Subject Matter Expert

SymphonyAI; Oregon; Hybrid; USD 141,000 - 173,000; Full time

Job summary

SymphonyAI Retail, Inc. seeks a Subject Matter Expert in a remote capacity to lead the technical design and modeling of client ERP solutions.

You will draft business models, analyze processes, and prepare workshops, coordinating with functional SME and various SymphonyAI teams during implementation. You will oversee application configuration, coordinate resources, and serve as the escalation point for clients, ensuring design, development, and testing milestones are met.

Qualifications

• Requires a Bachelor's degree in Computer Science or related field, plus 4 years of experience.
• Requires 4 years of experience with Oracle and Oracle development (Pro*C and PL/SQL); Java, ProC, HTML, XML, PL/SQL, Javascript, Linux, Shell Scripting (bash).
• Telecommuting is permitted.

Responsibilities

• Lead the technical design and modeling of client business and ERP solutions.
• Draft business models and business rules with functional SME.
• Coordinate and implement SymphonyAI applications across client environments.
• Act as primary liaison between clients and technical teams during design, development, and test.

Skills

Oracle

PL/SQL

Pro*C

Java

HTML

XML

JavaScript

Linux

Shell Scripting

Education

Bachelor's degree in Computer Science or related

Master's degree in Computer Science or related

Tools

Oracle development

Proc*C

PL/SQL

Job description

Introduction

SymphonyAI Retail, Inc. seeks a Subject Matter Expert in Palo Alto, CA.

Duties: Lead the technical design and modeling of SymphonyAI client business and ERP solutions. Work jointly with the functional SME to Draft business models and business rules, perform analysis of client business processes and process designs. Prepare and organize workshops. Responsible for the technical implementation of SymphonyAI products (Including GOLD Central, GOLD Store Operations, GOLD Store Mobility, and GOLD Master Data Management). Work with SymphonyAI clients and advise and support them during all the phases of the technical implementation (design, development, test). Uses deep knowledge of SymphonyAI application to coordinate the work of the SynphonyAI and Client technical resources. Responsible for the proper configuration and setup of SymphonyAI application. Acts as a point of contact and escalation between the client and the various specialized team within SymphonyAI (Cloud team, R&D Team, Customer Support Team, Manages Services Team).

Requires a Bachelor's degree in Computer Science or related plus 4 years of experience. Requires 4 years of experience with Oracle and Oracle development (Proc*C and PL/SQL); Java, ProC, HTML, XML, PL/SQL, Javascript, Linux, Shell Scripting (bash); Integration Lead; Client engagement and managing customer expectations; and Supply chain, store operations, warehouse replenishment, and order management; and consulting experience. Alternatively, employer accepts a Master's degree in Computer Science or related plus 2 years of experience in the above detailed skillsets. Telecommuting is permitted.

40 hours/week, $156,894 - $156,894 per year.

Must also have authority to work permanently in the U.S.