Subaru Express Lube Service Advisor

Kendall Cadillac; Marysville (WA); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Life insurance

Discounts on parts and service

Vehicle purchase discounts

Accident and illness supplemental

Job summary

Kendall Auto Group's Subaru Service Team in Marysville, WA is seeking an Express Lube Service Advisor to join our fast-paced department. You will interface with customers, technicians, and sales staff to identify and sell repairs, verify work, input client info, and schedule service appointments.

We offer hourly pay of $23-$25, bonus potential, comprehensive benefits, and a path for career growth. Join a family-owned organization with a strong community presence and opportunities to advance

Qualifications

• High level customer service experience required.
• Strong time management, work ethic and communication skills.
• Ability to make recommendations and prioritize items for customers.

Responsibilities

• Interface with customers, technicians, and sales personnel to identify and sell vehicle repairs and maintenance.
• Verify that work was performed and diagnosed correctly.
• Research vehicle history to make educated recommendations.
• Input and maintain customer information.
• Complete tasks efficiently using phone, email and chat systems and schedule service appointments.

Skills

Customer service

Time management

Communication skills

Sales ability

Job description

# Subaru Express Lube Service AdvisorAPPLY NOW##### Job typeFull Time##### Location6001 33rd Ave NE. Marysville, WA 98271##### Salary Range$23 - $25 Hour### Full Job DescriptionKendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Marysville. We are looking for an Express Lube Service Advisor to join our Subaru Service Team. At Subaru, our Service Department is a fast-paced environment serving clients throughout the community.Some of the benefits of working with Kendall are: • Competitive pay plan with an hourly base pay of $23.00-$25.00/hour • Substantial bonus program • Career path development opportunities • Competitive paid time off • Discounts on parts, service and vehicle purchases for you and your immediate family • Medical, Dental and Vision insurance • Paid Life insurance • 401(k) plan w/ Fidelity • Accident and Illness supplemental plansCustomers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be that first contact of Kendall in our service departments.Duties will include interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, verifying work was properly performed and diagnosed, researching vehicle history to make educated recommendations, inputting and maintaining customer information, complete work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling service appointments.Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone.Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Washington, Idaho, Oregon, Montana, and Alaska. Kendall has been selling and servicing vehicles since 1937.Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us – our employees and customers.Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. We offer eligible employees medical, dental, vision and life insurance, Paid Time Off, a 401(k) plan with company contributions, an entire family purchase plan and much more! If you are looking for a rewarding career, we would like to meet you and start something great!#### RequirementsWe are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key. Experience in service writing is not required, but dealership experience is preferred.Candidates must have proven strong customer service skills, the ability to multi-task, and general knowledge of automobiles and their maintenance. A valid driver’s license a good driving record are required. If you meet these requirements and you enjoy working in a fast-paced and constantly changing environment we want to hear from you.