Stylist (Southampton)

Gorjana; Town of Southampton (NY); On-site; USD 28,929 - 33,062; Part time

Benefits offered by this job

Generous employee discount

Monthly Product Allowance

On-site training and mentorship

401K program with employer match

Paid Time Off

Job summary

A jewelry retail company in Southampton, NY is looking for a stylist to enhance the customer shopping experience through exceptional service and product expertise. The role involves actively engaging with customers, curating personalized styling choices, and maintaining store operations. Successful candidates will need a passion for the brand and the ability to work flexible hours. This position offers opportunities for development, competitive wages, and a range of employee benefits including medical insurance and a generous discount.

Qualifications

• Genuine love for the gorjana brand.
• Flexibility to work various shifts.
• Ability to lift or move at least 50 lbs.
• Must be legally authorized to work in the US.

Responsibilities

• Provide exceptional customer service as a gorjana ambassador.
• Curate memorable experiences for guests.
• Maintain store standards and assist with operations.
• Support team success through collaboration.

Skills

Customer service excellence

Strong communication skills

Sales skills

Team player mentality

Job description

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service.

Your Day to Day Includes

Customer Service:

• Approach guests proactively in a warm and welcoming manner to help make a difference in their day.
• Act as a brand ambassador, eager to share your passion for gorjana with others.
• Curate memorable experiences for each guest, surprising and delighting them with our service standards.
• Deliver an exceptional customer experience to ensure we create brand loyalty and build lasting relationships with all our customers.
• Remain aware of customers at all times and hold keys to caselines in accordance with best practices and LP strategies.
• Use available resources to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied.
• Deescalate/report customer service concerns or incidents as they occur and submit an incident report when required.

Styling:

• Wear gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrate gStyle standards at all times.
• Develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed and educated.
• Confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customer’s needs.
• Leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key – we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience and win as a team.
• Be self‑motivated, seeking to better your personal performance and that of your team on a daily basis.
• Own your individual performance progress and utilize internal resources to further develop your sales skills.
• Champion team success and customer satisfaction by participating in and encouraging team‑selling on the sales floor.
• Contribute to a people‑first approach by being positive, helpful and respectful to others.
• Exhibit a team‑player mentality and enjoy working with teammates towards a common goal.
• Look for opportunities to pitch‑in, whether it is to support your team, store leadership or the customer – your initiative is what drives you.
• Thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations:

• Leverage POS technology to support daily store operations and pay close attention to timelines and updates as they relate to technology and systems.
• Maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• Initiate restocking and completing tasks in downtime to support store and sales readiness.
• Help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• Assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• Mind service standards and processes, keeping our policies front of mind when servicing the customer.
• Take great care with team equipment and utilize best practices when handling and securing tech.
• Open and close the store and handle store keys and alarm codes as required.
• Assist with the labeling or re‑ticketing of items as needed.

Additional duties may be assigned in the store or serve as a point‑of‑contact for Business Partners in the absence of a Manager. Responsibilities are not exhaustive.

• Conduct weekly cycle counts to maintain inventory accuracy and support effective product allocations.
• Execute monthly floorset directives highlighting new product launches and our Southern California, timeless yet modern roots; submit floorset pictures to corporate for approval when required.
• Handle weekly cash deposits with precision, ensuring everything is counted, balanced, and deposited smoothly.
• Facilitate the weekly return of warranty items to the Warehouse, preparing, documenting and sending all shipments on schedule.
• Contact and utilize appropriate business partners for resources and guidance as needed.

Job Requirements:

• Love for the gorjana brand.
• Must be 18 years of age or older.
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business.
• Ability to lift or move at least 50 lbs.
• Ability to bend, squat, twist, and reach.
• Ability to stand and/or walk for at least 6 hours per shift.
• Must be legally authorized to work in the country in which the store is located.
• Ability to open or close the store.

At gorjana, you can expect:

• On‑site training, development, and mentorship.
• Internal growth opportunities and pathways to leadership.
• Generous employee discount and Monthly Product Allowance.
• Amazing company culture.
• Competitive wages & performance‑based increases.
• Medical, Vision, Dental and Life Insurance*.
• Paid Time Off*.
• 401K program, with employer match and matching program*.

Compensation:

• Hourly wage between $21–$24.
• Commission, based on personal sales.

*eligibility qualifiers may apply

Equal Employment Opportunity

As set forth in gorjana’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.