Stylist (Lakeside Shopping Center)

gorjana; Metairie (LA); Vor Ort; USD 24.796 - 28.929; Teilzeit

Benefits dieser Stelle

Generous employee discount

Paid Time Off

Medical, Vision, Dental and Life Insurance

401K program with employer match

Zusammenfassung

A leading jewelry retailer in Metairie is seeking a passionate stylist to enhance customer experiences while showcasing their exceptional product knowledge. Responsibilities include delivering outstanding customer service, maintaining store operations, and contributing to team success. Ideal candidates will embody the gorjana brand values, possess strong styling skills, and be willing to work flexible hours. This role offers competitive hourly wages and opportunities for internal growth within the company.

Qualifikationen

• Must have a love for the gorjana brand.
• Must be 18 years of age or older.
• Ability to lift or move at least 50 lbs.

Aufgaben

• Provide exceptional customer service to enhance brand loyalty.
• Curate memorable experiences and assist with styling decisions.
• Maintain operational standards and assist with inventory management.

Kenntnisse

Customer Service

Styling

Team Player

Problem Solving

Jobbeschreibung

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service.

Your Day to Day Includes

Customer Service

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build lasting relationships with all customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution‑oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.
• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key – we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team.
• You are self‑motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team‑selling on the sales floor.
• You contribute to our people‑first approach by being positive, helpful, and respectful to others.
• You exhibit a team‑player mentality and enjoy working with teammates towards a common goal.
• You look for opportunities to pitch‑in, whether it is to support your team, store leadership or the customer – your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best‑practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re‑ticketing of items as needed.

Additional Duties

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule.
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect

• On‑site training, development, and mentorship
• Internal growth opportunities and pathways to leadership
• Generous employee discount and Monthly Product Allowance
• Amazing company culture
• Competitive wages & performance‑based increases
• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program*

Compensation

• Hourly wage between $18‑$21
• Commission, based on personal sales

*Eligibility qualifiers may apply.

As set forth in gorjana’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.