Stylist in Training / Apprentice Stylist

Supercuts; West Long Branch (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading salon as a Stylist in Training, where you'll learn the business while providing exceptional customer service. This temporary position offers a pathway to becoming a licensed stylist with opportunities to grow your skills and career.

Qualifications

• Must graduate from an accredited cosmetology school within 90 days.
• Ability to work in a dynamic salon environment.

Responsibilities

• Deliver exceptional customer service and communicate effectively.
• Promote and sell services and retail products.
• Market and grow the business.

Skills

Interpersonal Skills

Time Management

Customer Service

Education

Cosmetology License

Tools

Point-of-Sale Systems

Job description

Join to apply for the Stylist in Training / Apprentice Stylist role at Supercuts.

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Job Duties

A stylist-in-training at Regis is a temporary 90-day position designed to integrate an unlicensed, future stylist into the salon workplace and to help them learn the business. It is the stylist-in-training's responsibility to deliver exceptional customer service and to communicate effectively with management, customers, and co-workers. Specifically, the stylist-in-training's job duties include:

• Market and grow the business
• Observe other stylists/managers at work and ask relevant questions
• Provide exceptional customer service
• Control expenses
• Promote and sell services and retail products
• Answer telephones, stock and dust shelves, and sweep hair
• Complete all other duties as assigned by manager

The stylist-in-training may be eligible for a promotion to the stylist position once they receive their license. A promotion to stylist is not automatically guaranteed. The stylist-in-training must apply for the stylist position to be considered for promotion. To be considered for the promotion, the stylist-in-training must: 1) possess a valid appropriate license in his/her applicable state of employment; 2) have the ability to perform the duties of the license requirements that their state allows, including, but not limited to: cutting, styling, coloring, providing wax treatments, and washing and perming hair with or without an accommodation; and 3) demonstrate that they practice Regis values of honesty, accountability, integrity, and respect.

Qualifications

• Must graduate from an accredited cosmetology school and obtain the necessary license(s) to perform salon services within or before 90 days of hire-date
• Ability to work in a dynamic salon environment
• Good time management skills, good judgment, and the ability to multi-task
• Well-developed interpersonal skills to communicate in a professional and courteous manner with customers, co-workers, and management
• Computer knowledge including but not limited to point-of-sale systems and data entry
• Ability to work a flexible schedule including nights and weekends

Essential Functions

Market and Grow the Business

• Promote and sell services and products, including recommending and selling additional services and/or retail products which will enhance and improve the customer's image and/or contribute to the customer's satisfaction with services performed
• Clearly convey a complete understanding of pricing for available services
• Coordinate Promotional Sales displays as directed by the company using ShopTalk
• Responsible for sales to walk-in retail customers

Provide Exceptional Customer Service

• Understand the needs of the customer, greet each customer professionally by name, escort all clients through the salon, give salon tour when necessary
• Estimate wait times for scheduled and unscheduled appointments
• Answer the telephone promptly and professionally
• Handle general complaints and refer customer service issues to the manager

Manage and Control Expenses

• Follow weekly salon schedules as directed by Salon Manager
• Correctly charge for services rendered and products purchased, including proper discounting according to Company policy
• Safeguard company assets by adhering to company policies and procedures

Complete Required Administrative Tasks/Compliance

• Perform tasks related to assisting salon operations, including answering telephones, stocking shelves, sweeping hair, and other duties as assigned by the manager
• Communicate effectively with management, customers, and co-workers in a professional and courteous manner
• Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety
• Attend work timely and consistently, including mandatory staff meetings and training sessions
• Adhere to all corporate policies, procedures, and work rules
• Handle all POS transactions including opening and closing the register

Physical Requirements and Work Environment

• Frequent lifting up to 10 lbs. to stock retail shelves. Occasional lifting 10-25 lbs. to unload shipments.
• Continuous standing throughout the day
• Continuous reaching, alternating between shoulder level and above shoulder level to stock shelves.
• Occasional pushing and pulling to move styling chairs
• Exposure to various chemicals and fragrances used in services and styling
• Occasional climbing of ladder/stepstool
• Ability to communicate with customers about services and needs
• Basic reading, writing, and mathematical skills
• Occasional travel for meetings and training, including overnight