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Job Duties
- Market and grow the business
- Observe other stylists/managers at work and ask relevant questions
- Provide exceptional customer service
- Control expenses
- Promote and sell services and retail products
- Answer telephones, stock and dust shelves, and sweep hair
- Complete all other duties as assigned by manager
Promotion to Stylist
The stylist-in-training may be eligible for a promotion to the stylist position once they receive their license. To be considered, the candidate must:
- Possess a valid license in their applicable state
- Be able to perform duties permitted by their license, including cutting, styling, coloring, waxing, washing, and perming
- Demonstrate Regis values of honesty, accountability, integrity, and respect
Qualifications
- Graduate from an accredited cosmetology school and obtain necessary licensing within 90 days of hire
- Ability to work in a dynamic salon environment
- Good time management, judgment, and multi-tasking skills
- Interpersonal skills to communicate professionally with customers, co-workers, and management
- Computer knowledge including POS systems and data entry
- Flexible schedule including nights and weekends
Essential Functions
Market and Grow the Business
- Promote and sell services and products, including recommending additional services and retail items
- Convey clear pricing information
- Coordinate promotional displays using ShopTalk
- Handle sales to walk-in retail customers
Provide Customer Service
- Greet customers professionally, understand their needs, and escort them through the salon
- Estimate wait times and answer phones promptly
- Handle complaints and refer issues to management
Manage Expenses
- Follow salon schedules
- Charge accurately for services and products, applying discounts as per policy
- Safeguard assets by adhering to policies
Administrative Tasks and Compliance
- Perform tasks like answering phones, stocking, sweeping, and other duties as assigned
- Communicate professionally with all stakeholders
- Maintain safety standards
- Attend mandatory meetings and training
- Handle POS transactions
Physical Requirements and Work Environment
- Frequent lifting up to 10 lbs., occasional 10-25 lbs.
- Continuous standing and reaching
- Occasional pushing, pulling, climbing
- Exposure to chemicals and fragrances
- Communication with customers
- Basic reading, writing, and math skills
- Occasional travel for meetings and training