Stylist in Training Job Description
The Stylist in Training position is a temporary role that provides an opportunity to explore how the salon operates, including but not limited to the Brand Standards. The SIT will play an important role in ensuring all guests are satisfied. By the end of the job, the Stylist in Training should have a thorough knowledge of our location, menu/pricing, products, and hours of operation, and be able to communicate this information to guests in person and over the phone. If the SIT obtains their license and demonstrates proficiency in the duties of the role, they will be invited to interview for a permanent stylist position.
Essential Functions -
- Prepare for promotion to Stylist.
- Answer the phone with a friendly greeting.
- Deliver information clearly and cordially.
- Greet guests cheerfully and explain the menu services.
- Estimate wait times and encourage guests to wait or return as appropriate.
- Promote salon and services through the leased line.
- Achieve retail goals by interacting with customers shopping for retail products.
- Recommend additional services and products to guests.
- Operate the POS system, accept payment, give change, and provide receipts.
- Listen attentively to guest complaints and refer them to the manager.
- Keep the reception area, front desk, windows, product shelves, and floor clean and organized when not interacting with guests.
- Assist with salon duties.
- Label and stock retail products.
- Work independently.
- Shadow current Stylists to learn service techniques.
- Watch training videos.
- Perform supervised services on models where allowable.
- Attend salon meetings.
Qualifications -
- Must obtain a valid cosmetology license within 90 days of hire in your state.
- Strong guest service skills.
- Good communication skills.
- Basic reading, writing, and mathematical skills.
- Computer knowledge, including point-of-sale systems.
- Professional appearance and presence.
- Ability to travel to work and arrive on time for scheduled hours.
- Ability to work flexible shifts, including nights and weekends.
Physical Requirements -
The physical demands must be met by an employee to successfully perform the essential duties of this role.
- Ability to effectively communicate with team members, peers, supervisors, and support partners.
- Ability to communicate with guests regarding services offered and requested, and understand guest needs.
- Visual observation skills, including close vision, color vision, and focus adjustment.
- Frequent standing and walking for long periods.
- Exposure to chemicals and fragrances used in services and styling, such as waving solutions, straightening solutions, shampoos, conditioners, and perfumes.
- Repetitive movements with fingers, hands, wrists, and arms.
- Occasional climbing of ladders or stepstools.
- Occasional lifting of items up to 50 lbs., including pushing/pulling styling chairs.
- Ability to reach shoulder level and above for stocking and retrieving supplies.
- Ability to bend and twist to clean and maintain the station.
- Willingness to travel for training and between locations if needed.
Pay Rate Varies by Location