Stylist in Training Job Description
The Stylist in Training position is a temporary role that provides an opportunity to explore salon operations, including but not limited to Brand Standards. The SIT will play an important role in ensuring guest satisfaction. By the end of the job, the Stylist in Training should have thorough knowledge of our location, menu/pricing, products, and hours of operation, and be able to communicate this information to guests in person and over the phone. If the SIT obtains their license and demonstrates proficiency in the role's duties, they will be invited to interview for a permanent stylist position.
Essential Functions -
- Prepare for promotion to Stylist.
- Answer the phone with a friendly greeting.
- Deliver information clearly and cordially.
- Greet guests cheerfully and explain menu services.
- Estimate wait times and encourage guests to wait or return as appropriate.
- Work the lease line to promote salon and services.
- Achieve retail goals by interacting with customers shopping for retail products.
- Recommend additional services and products to guests.
- Operate the POS, accept payment, give change, and provide receipts.
- Listen attentively to guest complaints and refer them to the manager.
- Keep the reception area, front desk, windows, product shelves, and floor clean and organized when not interacting with guests.
- Assist with salon duties.
- Label and stock retail products.
- Work independently.
- Shadow current Stylists to learn service techniques.
- Watch training videos.
- Perform supervised services on models where allowable.
- Attend salon meetings.
Qualifications -
- Must obtain a valid cosmetology license within 90 days of hire in your state.
- Strong guest service skills.
- Good communication skills.
- Basic reading, writing, and mathematical skills.
- Computer knowledge, including POS systems.
- Professional appearance and presence.
- Ability to travel to work and arrive on time.
- Ability to work flexible shifts, including nights and weekends.
Physical Requirements -
The physical demands must be met to perform the essential duties of this role.
- Effective communication with team, peers, supervisors, support partners, and guests.
- Visual observation of guest’s hair, including close vision, color vision, and focus adjustment.
- Frequent standing and walking for long periods.
- Exposure to chemicals and fragrances used in services.
- Repetitive movements with fingers, hands, wrists, and arms.
- Occasional climbing of ladder/stepstool.
- Occasional lifting up to 50 lbs.
- Reaching shoulder level and above for stocking and retrieving supplies.
- Bending and twisting to clean and maintain work area.
- Travel as needed for training or between locations.
Pay Rate Varies by Location