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Job Duties
- Market and grow the business
- Observe other stylists/managers at work and ask relevant questions
- Provide exceptional customer service
- Control expenses
- Promote and sell services and retail products
- Answer telephones, stock and dust shelves, and sweep hair
- Complete all other duties as assigned by manager
Promotion and Qualifications
The stylist-in-training may be eligible for promotion to the stylist position after obtaining their license. To be considered, they must:
- Possess a valid license in their applicable state
- Be able to perform duties permitted by their license, including cutting, styling, coloring, waxing, and washing/perming hair
- Demonstrate Regis values of honesty, accountability, integrity, and respect
Qualifications
- Graduate from an accredited cosmetology school and obtain necessary license(s) within or before 90 days of hire
- Ability to work in a dynamic salon environment
- Good time management, judgment, and multi-tasking skills
- Interpersonal skills for professional communication
- Computer knowledge including POS systems and data entry
- Flexible schedule including nights and weekends
Essential Functions
Market and Grow the Business
- Promote and sell services and products, recommending additional services or retail items
- Convey clear pricing information
- Coordinate promotional displays
- Responsible for retail sales to walk-in customers
Provide Exceptional Customer Service
- Greet customers professionally, understand their needs, and escort them through the salon
- Estimate wait times and answer calls promptly
- Handle complaints and refer issues to management
Manage and Control Expenses
- Follow salon schedules
- Charge correctly for services and products, including discounts
- Safeguard assets according to policies
Complete Administrative Tasks and Compliance
- Assist with salon operations, including answering phones, stocking, and cleaning
- Communicate professionally with staff and clients
- Maintain safety standards
- Attend meetings and training
- Handle POS transactions
Physical Requirements and Work Environment
- Frequent lifting up to 10 lbs., occasional 10-25 lbs.
- Continuous standing and reaching
- Occasional pushing, pulling, climbing
- Exposure to chemicals and fragrances
- Ability to communicate with customers
- Basic reading, writing, and math skills
- Occasional travel for training