Stylist in Training / Apprentice Stylist

Supercuts; City of Rochester (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading salon in Rochester is seeking a stylist-in-training to deliver exceptional customer service and learn the business. This temporary 90-day position provides hands-on experience in a dynamic environment, with opportunities for promotion upon obtaining the necessary license. Responsibilities include marketing services, managing expenses, and providing customer support. Ideal candidates will have strong interpersonal skills and a flexible schedule.

Qualifications

• Graduate from an accredited cosmetology school within 90 days of hire.
• Ability to work in a dynamic salon environment.

Responsibilities

• Market and grow the business by promoting services and products.
• Provide exceptional customer service and handle complaints.
• Control expenses by following salon schedules and policies.

Skills

Time Management

Interpersonal Skills

Customer Service

Education

Cosmetology School Graduation

Tools

Point-of-Sale Systems

Job description

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Job Duties

• Market and grow the business
• Observe other stylists/managers at work and ask relevant questions
• Provide exceptional customer service
• Control expenses
• Promote and sell services and retail products
• Answer telephones, stock and dust shelves, and sweep hair
• Complete all other duties as assigned by the manager

A stylist-in-training at Regis is a temporary 90-day position designed to integrate an unlicensed, future stylist into the salon workplace and to help them learn the business. It is the stylist-in-training's responsibility to deliver exceptional customer service and to communicate effectively with management, customers, and co-workers. Specifically, the stylist-in-training's job duties include:

• Market and grow the business
• Observe other stylists/managers at work and ask relevant questions
• Provide exceptional customer service
• Control expenses
• Promote and sell services and retail products
• Answer telephones, stock and dust shelves, and sweep hair
• Complete all other duties as assigned by manager
• Pay $20-40 an hour

The stylist-in-training may be eligible for a promotion to the stylist position once they receive their license. A promotion to stylist is not automatically guaranteed. The stylist-in-training must apply for the stylist position to be considered for promotion. To be considered, the stylist-in-training must:

1. Possess a valid appropriate license in his/her applicable state of employment
2. Have the ability to perform duties permitted by their license, including cutting, styling, coloring, waxing, washing, and perming hair, with or without accommodations
3. Demonstrate practice of Regis values of honesty, accountability, integrity, and respect

Qualifications

• Must graduate from an accredited cosmetology school and obtain the necessary license(s) within or before 90 days of hire
• Ability to work in a dynamic salon environment
• Good time management, judgment, and multi-tasking skills
• Well-developed interpersonal skills for professional communication
• Computer knowledge including point-of-sale systems and data entry
• Flexible schedule including nights and weekends

Essential Functions

Market and Grow the Business:

• Promote and sell services and products, including recommending additional services and retail items to enhance customer satisfaction
• Convey understanding of pricing for services
• Coordinate promotional displays using ShopTalk
• Responsible for sales to walk-in retail customers

Provide Exceptional Customer Service:

• Understand customer needs, greet professionally, escort clients, and give salon tours when necessary
• Estimate wait times for appointments
• Answer phone promptly and professionally
• Handle complaints and refer issues to management

Manage And Control Expenses:

• Follow weekly salon schedules
• Charge correctly for services and products, applying discounts per policy
• Safeguard company assets by adhering to policies

Complete Administrative Tasks/Compliance:

• Assist with salon operations (answer phones, stock shelves, sweep hair, etc.)
• Communicate professionally with management, customers, and co-workers
• Maintain safety standards
• Attend mandatory meetings and training
• Handle POS transactions, including opening and closing the register

Physical Requirements and Work Environment

• Frequent lifting up to 10 lbs., occasional 10-25 lbs.
• Continuous standing and reaching
• Occasional pushing, pulling, climbing ladders
• Exposure to chemicals and fragrances
• Ability to communicate with customers
• Basic reading, writing, and math skills
• Occasional travel for meetings and training