Stylist (Chicago)

Catbird; Chicago (IL); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Plus commission

Job summary

Catbird is seeking a part-time stylist for our Chicago store to guide customers toward demi-fine jewelry and perform device-based ear piercings and Forever Jewelry welding after training. You will help build relationships, drive conversions, and uphold Catbird’s values on the sales floor.

This role requires Saturday and Sunday availability, a friendly and confident demeanor, and a focus on helping customers find pieces they’ll wear daily while maintaining visual standards.

Qualifications

• Retail experience or strong customer service is preferred.
• Willingness to be trained in piercing and welding.
• Ability to stand for long periods and handle light lifting.
• Strong communication and relationship-building skills.

Responsibilities

• Deliver a high-touch, sales-focused customer experience that converts browsers into buyers.
• Confidently sell Catbird’s demi-fine jewelry and recommend pieces based on style and budget.
• Perform device-based ear piercings and educate customers on aftercare and upgrades.
• Weld Forever Jewelry and engage customers with complementary purchases.
• Maintain store visuals and quality by keeping the floor stocked and inviting.
• Support daily store operations including receiving, pricing, restocking, and merchandising.
• Collaborate with store leadership and teammates to meet sales goals and uphold service standards.

Skills

Customer service

Jewelry knowledge

Retail sales

Team collaboration

Detail-oriented

Comfort with hands-on services

Tools

Piercing equipment

Welding equipment

Job description

Catbird Stylists are brand ambassadors and trusted jewelry guides who create memorable, sales-driven experiences. In this role, you will guide customers toward demi-fine jewelry they’ll wear every day, while performing Forever Jewelry welding and device-based ear piercings with precision, care, and confidence. Stylists play a critical role in driving conversion, building relationships, and bringing Catbird’s values to life on the sales floor.

We are seeking for our Chicago store with part-time availability open (Saturday & Sunday availability required).

About Catbird

In over 21 years in business, Catbird has become an icon, the ultimate destination for gifts and jewelry. Founded in Brooklyn, NY, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection of designers, including our in-house line of jewelry. Our Catbird line is made in our Brooklyn studio and with a few trusted partners, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA and certified Made in New York.

The key to our success is remaining true to our values:

-We believe in being an anti-racist organization and actively championing diversity, inclusion, and equity

-We believe in making and selling things people will want to keep forever and will bring continuous joy.

-We believe in doing everything we can ourselves.

-We believe in always thinking of the long game and not focusing on a quick profit.

-We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow.

-We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty.

Key Responsibilities

• Deliver a high-touch, sales-focused customer experience that converts browsers into buyers and builds long-term loyalty.
• Confidently sell Catbird’s demi-fine jewelry assortment, recommending pieces based on style, lifestyle, and budget.
• Perform device-based ear piercings (similar to mall-style piercing systems) while educating customers on jewelry selection, aftercare, and upgrades.
• Weld Catbird’s Forever Jewelry while engaging customers and suggesting complementary purchases.
• Educate customers on materials, craftsmanship, fit, styling, and care to increase trust.
• Maintain Catbird’s visual and quality standards by keeping the sales floor fully stocked, clean, and inviting.
• Support daily store operations including receiving, pricing, restocking, merchandising, and inventory maintenance.
• Work collaboratively with store leadership and teammates to meet sales goals and uphold service standards.

Our Ideal Candidate

• A retail sales professional with strong customer service instincts; jewelry experience is a plus.
• Comfortable performing hands-on services including device-based piercing and welding after training.
• Warm, calm, and confident—able to put customers at ease during personal services.
• Sales-minded and motivated by helping customers find pieces they’ll love and wear daily.
• A collaborative team player who brings positivity, reliability, and good judgment to every shift.
• Detail-oriented, organized, and proud to maintain a beautiful store environment.
• Retail positions involve physical requirements that include standing for extended periods, light lifting, reaching, and repetitive wrist and hand movements during tasks like welding permanent jewelry, etc. We’re happy to discuss reasonable accommodations to support individual needs.

$19 - $19 an hour

Plus commission!