Stylist (NYC)

Catbird NYC; New York (NY); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Commission

Job summary

Catbird NYC is seeking a part-time Retail Stylist to guide customers toward demi-fine jewelry and deliver a memorable, sales-driven experience. You’ll perform device-based ear piercings and weld Forever Jewelry with precision, after training, while upholding Catbird’s standards on the sales floor.

Weekend availability is required (Saturday and Sunday). You’ll build relationships, drive conversions, and collaborate with store leadership to meet sales goals and exemplify our values in every

Qualifications

• Retail jewelry experience preferred.
• Comfort performing piercing and welding after training.
• Stand for extended periods and assist customers with jewelry selection.

Responsibilities

• Deliver a high-touch, sales-focused customer experience that converts browsers into buyers and builds long-term loyalty.
• Confidently sell Catbird’s demi-fine jewelry assortment based on style, lifestyle, and budget.
• Perform device-based ear piercings and educate customers on aftercare and upgrades.
• Weld Catbird’s Forever Jewelry and suggest complementary purchases.
• Educate customers on materials, craftsmanship, fit, styling, and care to increase trust.
• Maintain visual and quality standards on the sales floor; keep area stocked and inviting.
• Support daily store operations including receiving, pricing, restocking, merchandising, and inventory maintenance.
• Work with store leadership and teammates to meet sales goals and uphold service standards.

Skills

Customer service

Sales experience

Communication

Team player

Tools

Piercing equipment

Welding tools

Jewelry handling tools

Job description

Catbird Stylists are brand ambassadors and trusted jewelry guides who create memorable, sales-driven experiences. In this role, you will guide customers toward demi-fine jewelry they’ll wear every day, while performing Forever Jewelry welding and device-based ear piercings with precision, care, and confidence. Stylists play a critical role in driving conversion, building relationships, and bringing Catbird’s values to life on the sales floor.

We have part-time availability open (Saturday & Sunday availability required).

About Catbird

In over 21 years in business, Catbird has become an icon, the ultimate destination for gifts and jewelry. Founded in Brooklyn, NY, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection of designers, including our in-house line of jewelry. Our Catbird line is made in our Brooklyn studio and with a few trusted partners, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing - what our neighborhood was famous for. Catbird is a proud member of the CFDA and certified Made in New York

The key to our success is remaining true to our values:

• We believe in being an anti-racist organization and actively championing diversity, inclusion, and equity
• We believe in making and selling things people will want to keep forever and will bring continuous joy
• We believe in doing everything we can ourselves
• We believe in always thinking of the long game and not focusing on a quick profit
• We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow
• We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty

Key Responsibilities

• Deliver a high-touch, sales-focused customer experience that converts browsers into buyers and builds long-term loyalty
• Confidently sell Catbird’s demi-fine jewelry assortment, recommending pieces based on style, lifestyle, and budget
• Perform device-based ear piercings (similar to mall-style piercing systems) while educating customers on jewelry selection, aftercare, and upgrades
• Weld Catbird’s Forever Jewelry while engaging customers and suggesting complementary purchases
• Educate customers on materials, craftsmanship, fit, styling, and care to increase trust
• Maintain Catbird’s visual and quality standards by keeping the sales floor fully stocked, clean, and inviting
• Support daily store operations including receiving, pricing, restocking, merchandising, and inventory maintenance
• Work collaboratively with store leadership and teammates to meet sales goals and uphold service standards

Our Ideal Candidate

• A retail sales professional with strong customer service instincts; jewelry experience is a plus
• Comfortable performing hands-on services including device-based piercing and welding after training
• Warm, calm, and confident—able to put customers at ease during personal services
• Sales-minded and motivated by helping customers find pieces they’ll love and wear daily
• A collaborative team player who brings positivity, reliability, and good judgment to every shift
• Detail-oriented, organized, and proud to maintain a beautiful store environment
• Retail positions involve physical requirements that include standing for extended periods, light lifting, reaching, and repetitive wrist and hand movements during tasks like welding permanent jewelry, etc. We’re happy to discuss reasonable accommodations to support individual needs

Plus commission!