Stylist

Ulta Beauty, Inc.; West Hollywood (CA); On-site; USD 35,000 - 52,000; Full time

Job summary

Ulta Beauty in West Hollywood, CA, is seeking a Stylist to consult with guests on hair care needs and deliver quality services. You will support the Experience Manager and ASM, focusing on service sales, productivity, guest service, and brand standards.

The role requires a passion for the beauty industry, exceptional guest service, and the ability to learn product knowledge and communicate benefits to guests. Training and growth opportunities are available within the company.

Qualifications

• Provide hair services including design, cuts, color, styling, treatments, and extensions.
• Meet or exceed weekly sales of $800 for hair services and drive retail/service sales.
• Demonstrate business acumen and identify growth opportunities.
• Demonstrate product demonstrations to drive sales and guest experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends and ingredients/benefits to advise guests.
• Maintain prompt, regular attendance.

Responsibilities

• Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed sales goals for hair services and contribute to store-wide goals related to retail and service sales.
• Demonstrate business acumen with understanding of drivers and opportunities for growth.
• Perform product demonstrations with guests to drive sales and improve guest experience.
• Support in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Keep up-to-date on new industry trends, products, and services and communicate benefits to guests.
• Maintain consistent attendance and reliability.

Skills

Guest service

Sales target

Product knowledge

Communication

Team collaboration

Job description

We consider applications for this position on an ongoing basis.

Overview

At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.

General Summary & Scope

The Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)

The Stylist is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance

• Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed sales goal of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
• Demonstrate business acumen with understanding of business drivers and identified opportunities for growth.
• Perform product demonstrations with guests to drive sales and the guest service experience.
• Support the execution of in-store events, promotions, and marketing-initiatives that deliver an unrivaled guest experience.
• Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
• Maintain prompt, regular attendance.

People

• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Demonstrate high standards of customer service and salon image standards.
• Serve all guests, including walk-in guests, in a timely and efficient manner.
• Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience.
• Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and on the salesfloor.
• Attend mandatory trainings and meetings to enable continuous professional development.