Stylist

Johnny Was LLC; San Antonio (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Johnny Was, LLC in the United States is seeking a luxury stylist to deliver a highly personalized client experience while driving sales. You will blend styling expertise with relationship-building to meet store goals and support boutique operations.

The role emphasizes clienteling, product storytelling, and representing the Johnny Was aesthetic. Flexibility for evenings, weekends, and holidays is expected in a fast-paced luxury retail environment.

Qualifications

• 2–3+ years of luxury, contemporary, or premium retail sales experience.
• Proven track record of achieving sales goals and performance metrics.
• Strong interpersonal skills with a client-first mindset.
• Passion for fashion, craftsmanship, and styling.
• Ability to work in a fast-paced, results-driven environment.
• Flexible availability including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Deliver an elevated, personalized client experience in-store.
• Build long-term client relationships through proactive clienteling.
• Maintain and grow a client book with appointment selling.
• Demonstrate product knowledge, fabrication, fit and storytelling.
• Support store events, trunk shows, and community activations.
• Oversee boutique operations and ensure brand standards.
• Accurately process POS transactions and inventory tasks.

Skills

Luxury retail sales

Clienteling

Relationship building

CRM

POS transactions

Tools

CRM software

POS system

Job description

Johnny Was, LLC

At Johnny Was, our mission is to inspire free-spirited optimism through beauty, authenticity, comfort and artistic expression. California Dreaming – the ultimate destination for those who love California and the relaxed modern bohemian lifestyle it embodies.

Position Overview:

TheStylistat Johnny Was is a luxury sales professional and brand ambassador responsible for delivering a highly personalized, elevated client experience while driving measurable business results. This role combines styling expertise, relationship-building, and performance excellence to achieve individual and store sales goals aligned with Johnny Was’ retail standards. TheStylistplays a critical role in supporting store leadership and ensuring the smooth day-to-day operation of the boutique. This role combines sales leadership, customer service excellence, and operational support. As a brand ambassador, theStylisthelps create an inspiring in-store experience that reflects the Johnny Was aesthetic and values.

Key Responsibilities:

Luxury Client Experience

• Deliver an elevated, personalized experience that reflects the Johnny Was aesthetic and lifestyle
• Build authentic, long-term relationships through proactive clienteling and outreach, both during and after purchase
• Maintain and grow an active client book with consistent follow-up and appointment selling
• Demonstrate deep product knowledge including fabrication, fit, craftmanship, and seasonal storytelling
• Anticipate client needs and resolve concerns with professionalism and urgency
• Support store events, trunk shows, and community activations to drive traffic and client engagement
• Ensure an elevated client experience through personalized engagement and continued communication

Sales Performance & Metrics Accountability

• Achieve and exceed individual goals and KPI targets including:
  • Sales Volume
  • Transaction
  • Units per Transaction (UPT)
  • Average Unit Retail (AUR)
  • Average Order Value (AOV)
  • Client acquisition and retention metrics
• Drive omnichannel sales by leveraging in-store, online, and client outreach opportunities
• Utilize CRM and clienteling tools to track performance and maximize repeat business

Brand & Visual Excellence

• Act as a brand ambassador, embodying the Johnny Was lifestyle and values
• Maintain polished, luxury-appropriate personal presentation
• Uphold company policies, operational procedures, and compliance standards
• Support visual merchandising execution and ensure the salesfloor reflects brand storytelling and seasonal direction

Operational Excellence

• Confidently oversee boutique operations independently as needed
• Build strong partnerships with clients, peers, and management through effective communication
• Accurately execute POS transactions, including cash handling, alarms, and security procedures
• Open and close the store, performing all tasks to company standard and compliance
• Assist with shipment processing, stock replenishment, and inventory management
• Maintain a clean, organized, and visually compelling store environment

Qualifications & Experience

• 2-3+ years of luxury, contemporary, or premium retail sales experience preferred
• Proven track record of achieving sales goals and performance metrics
• Strong interpersonal skills with a client-first mindset
• Passion for fashion, craftmanship, and styling
• Ability to work in a fast-paced, results-driven environment
• Flexible availability including evenings, weekends, and holidays
• Ability to stand for extended periods and lift up to 25 pounds

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at 1-888-725-1899.

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