Stylist

Tommy Bahama; San Antonio (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Johnny Was is seeking a Stylist in San Antonio to deliver a personalized, luxury client experience and embody the brand's aesthetic and values, with a passion for exceptional service and inclusion.

As a brand ambassador, you will build authentic client relationships, maintain an active client book, support store leadership with daily operations, events, and trunk shows, and drive client engagement across channels.

Qualifications

• 2-3+ years of luxury or premium retail sales experience.
• Proven track record of achieving sales goals and KPIs.
• Strong interpersonal skills and client-first mindset.
• Passion for fashion, craftsmanship, and styling.

Responsibilities

• Deliver an elevated, personalized client experience that reflects the Johnny Was aesthetic and lifestyle.
• Build authentic, long-term relationships through proactive clienteling and outreach, both during and after purchase.
• Maintain and grow an active client book with consistent follow-up and appointment selling.
• Demonstrate deep product knowledge including fabrication, fit, craftmanship, and seasonal storytelling.
• Anticipate client needs and resolve concerns with professionalism and urgency.
• Support store events, trunk shows, and community activations to drive traffic and client engagement.
• Ensure an elevated client experience through personalized engagement and continued communication.
• Achieve and exceed sales goals and KPI targets including: Sales Volume, UPT, AUR, AOV, client acquisition and retention.
• Drive omnichannel sales by leveraging in-store, online, and client outreach opportunities.
• Utilize CRM and clienteling tools to track performance and maximize repeat business.
• Act as a brand ambassador, embodying the Johnny Was lifestyle and values.
• Maintain polished, luxury-appropriate personal presentation.
• Uphold company policies, operational procedures, and compliance standards.
• Support visual merchandising execution and ensure the salesfloor reflects brand storytelling and seasonal direction.
• Confidently oversee boutique operations independently as needed.
• Build strong partnerships with clients, peers, and management through effective communication.
• Accurately execute POS transactions, including cash handling, alarms, and security procedures.
• Open and close the store, performing all tasks to company standard and compliance.
• Assist with shipment processing, stock replenishment, and inventory management.
• Maintain a clean, organized, and visually compelling store environment.

Skills

Luxury retail

Clienteling

Fashion styling

Excellent communication

Job description

Position Overview

The Stylist at Johnny Was is a luxury sales professional and brand ambassador responsible for delivering a highly personalized, elevated client experience while driving measurable business results. This role combines styling expertise, relationship-building, and performance excellence to achieve individual and store sales goals aligned with Johnny Was’ retail standards. The Stylist plays a critical role in supporting store leadership and ensuring the smooth day-to-day operation of the boutique. This role combines sales leadership, customer service excellence, and operational support. As a brand ambassador, the Stylist helps create an inspiring in-store experience that reflects the Johnny Was aesthetic and values.

Key Responsibilities

• Luxury Client Experience
  
  
  
  • Deliver an elevated, personalized experience that reflects the Johnny Was aesthetic and lifestyle
  
  
  • Build authentic, long-term relationships through proactive clienteling and outreach, both during and after purchase
  
  
  • Maintain and grow an active client book with consistent follow-up and appointment selling
  
  
  • Demonstrate deep product knowledge including fabrication, fit, craftmanship, and seasonal storytelling
  
  
  • Anticipate client needs and resolve concerns with professionalism and urgency
  
  
  • Support store events, trunk shows, and community activations to drive traffic and client engagement
  
  
  • Ensure an elevated client experience through personalized engagement and continued communication
  
  
  
  


• Sales Performance & Metrics
  
  
  
  • Achieve and exceed individual goals and KPI targets including: Sales Volume, Transaction Units per Transaction (UPT), Average Unit Retail (AUR), Average Order Value (AOV), Client acquisition and retention metrics
  
  
  • Drive omnichannel sales by leveraging in-store, online, and client outreach opportunities
  
  
  • Utilize CRM and clienteling tools to track performance and maximize repeat business
  
  
  
  


• Brand & Visual Excellence
  
  
  
  • Act as a brand ambassador, embodying the Johnny Was lifestyle and values
  
  
  • Maintain polished, luxury-appropriate personal presentation
  
  
  • Uphold company policies, operational procedures, and compliance standards
  
  
  • Support visual merchandising execution and ensure the salesfloor reflects brand storytelling and seasonal direction
  
  
  
  


• Operational Excellence
  
  
  
  • Confidently oversee boutique operations independently as needed
  
  
  • Build strong partnerships with clients, peers, and management through effective communication
  
  
  • Accurately execute POS transactions, including cash handling, alarms, and security procedures
  
  
  • Open and close the store, performing all tasks to company standard and compliance
  
  
  • Assist with shipment processing, stock replenishment, and inventory management
  
  
  • Maintain a clean, organized, and visually compelling store environment
  
  
  
  

Qualifications & Experience

• 2-3+ years of luxury, contemporary, or premium retail sales experience preferred


• Proven track record of achieving sales goals and performance metrics


• Strong interpersonal skills with a client-first mindset


• Passion for fashion, craftmanship, and styling


• Ability to work in a fast-paced, results-driven environment


• Flexible availability including evenings, weekends, and holidays


• Ability to stand for extended periods and lift up to 25 pounds

About Us

Johnny Was is a high-growth apparel brand, which designs, markets, and sells boho-chic, vintage-inspired women's apparel and accessories in the U.S. and internationally through ecommerce, retail, and wholesale channels.

For over 30 years, the Johnny Was brand has been known for uniquely beautiful and high-quality garments distinguished by colorful patterns, intricate embroidery, and great design.

We strive to deliver the highest quality products and experiences supporting an aspirational California lifestyle, that is both sophisticated and timeless, on a global scale.

Johnny Was is a wholly-owned subsidiary of Oxford Industries (NYSE: OXM).

Oxford Industries (NYSE:OXM) is an international apparel company headquartered in Atlanta featuring a diverse portfolio of owned lifestyle brands, consisting of Tommy Bahama©, Lilly Pulitzer©, Southern Tide©, The Beaufort Bonnet Company©, Duck Head©, Jack Rogers©, and Johnny Was©.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

Right to Work Statement in English and Spanish.

Oxford Industries participates in E-Verify. Details in English and Spanish.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, or any other characteristic protected by law.

If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at [e-mail] or 1-888-725-1899.