Styling & Customer Experience Associate

LOFT; Mashantucket (CT); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking a Sales Associate to act as a brand ambassador, guiding customers with personalized styling recommendations and ensuring merchandise is well-organized on the sales floor. You will collaborate with teammates to deliver an inviting omnichannel shopping experience and maintain high visual and operational standards.

You should have sales or customer-focused experience, a hospitality mindset, and be flexible for evenings, weekends, and holidays.

Qualifications

• Sales Associate or customer-focused experience (preferred)
• Brings a hospitality mindset when engaging with customers
• Flexible availability – including evenings, weekends, and holidays
• Technology proficient and ability to operate a point-of-sale system
• Takes initiative in making thoughtful decisions

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Sales experience

Hospitality mindset

Flex availability

POS proficiency

Initiative

Job description

LOFT is seeking a Sales Associate to act as a brand ambassador, guiding customers with personalized styling recommendations and ensuring merchandise is well-organized on the sales floor. You will collaborate with teammates to deliver an inviting omnichannel shopping experience and maintain high visual and operational standards.

You should have sales or customer-focused experience, a hospitality mindset, and be flexible for evenings, weekends, and holidays.